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Calendars: Schedules Tab

The Schedules tab centralizes availability management so you can define, reuse, and customize working hours across calendars and users.

Updated over 2 months ago

Who This Is For / When to Use

  • Teams managing availability for multiple users or calendars

  • Accounts with recurring working hours across several calendars

  • Users who want centralized control with calendar-level flexibility

What Is the Schedules Tab?

The Schedules tab is a centralized area where availability is defined once and applied across one or more calendars. Instead of configuring hours on each calendar individually, schedules allow you to reuse and manage availability consistently.

Key Capabilities

Centralized Availability Management

Availability is managed from a single Schedules section, where you can create and edit schedules for each user without adjusting every calendar separately.

Reusable Schedules

A schedule can be applied to multiple calendars, ensuring consistent working hours across meetings, services, or booking links.

User-Level Default Schedule

Each user has a default schedule that is automatically applied to new calendars, reducing setup time and maintaining consistency.

Custom Calendar-Specific Schedules

For exceptions or one-off needs, a calendar can override a shared schedule and use a custom schedule unique to that calendar.

Automatic Migration

All existing calendar availability is automatically converted into schedules, ensuring no disruption to existing bookings.

How to Use the Schedules Tab

Step 1: Access the Schedules Tab

Go to Calendars > Settings > Availability, then open the Schedules tab.

Step 2: Create or Edit a Schedule

  • Select a user from the staff selector

  • Define weekly working hours

  • Add date-specific overrides if needed

  • Set the correct time zone

Step 3: Apply a Schedule to Calendars

  • Use Active On to assign the schedule to one or more calendars

  • Each calendar can have one active schedule per user at a time

Step 4: Customize a Schedule for a Single Calendar (Optional)

From an individual calendar:

  1. Open Calendars and edit the desired calendar

  2. Go to Availability

  3. Choose Customize schedule for this calendar only

Important Rules to Know

  • A calendar can only have one active schedule per user at a time

  • Shared schedules update all calendars they are applied to

  • Custom calendar schedules only affect that specific calendar

  • Time zones are respected and automatically converted for booking display

Why This Matters

  • Reduces repetitive setup across calendars

  • Prevents inconsistent availability settings

  • Simplifies management for teams and agencies

  • Preserves flexibility for unique calendar requirements

FAQ

Can I create a schedule for only one calendar?

Yes. You can create a custom schedule directly inside a calendar without affecting shared schedules.

Can different users have different schedules?

Yes. Each user can have their own schedules, and those schedules can be applied across multiple calendars.

Can I set different time zones per schedule?

Yes. Each schedule has its own time zone setting to ensure accurate availability.

What happened to my existing availability settings?

All existing availability was automatically migrated into schedules with no changes to your bookings.

Can a calendar use multiple schedules?

No. Each calendar supports only one active schedule per user at a time.

What if a user and calendar have different time zones?

The system automatically calculates availability correctly based on time zone differences, ensuring accurate booking times for leads.

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