Who This Is For / When to Use
Teams managing availability across multiple calendars
Accounts with multiple staff members or locations
Users who want consistent working hours without duplicating setup
Calendars that occasionally need custom availability
What Are Schedules?
Schedules are reusable availability rules that define:
Weekly working hours
Date-specific overrides
Time zone
Which calendars the availability applies to
A single schedule can be applied to one or many calendars for a user.
What’s Changed with Schedules
Centralized Availability Management
Availability is now managed from Calendar Settings → Availability → Schedules, instead of being set separately on each calendar.
Reusable Schedules
Create a schedule once and apply it to multiple calendars.
User-Level Default Schedule
Each user automatically has a default schedule that applies to newly created calendars.
Calendar-Specific Custom Schedules
Calendars can still override availability when needed.
Automatic Migration
All existing calendar availability has been converted into schedules automatically, with no disruption.
Access the Schedules Section
Go to Calendars.
Open Availability.
Select the Schedules tab.
Select a User to Manage Availability
Use the staff selector at the top of the Schedules page.
Choose the user whose availability you want to manage.
Each user has their own set of schedules.
Create or Edit a Schedule
Within a schedule, you can configure:
Weekly Working Hours
Enable or disable days
Set start and end times per day
Date-Specific Hours
Override weekly hours for specific dates
Mark individual dates as unavailable or available
Time Zone
Availability is calculated using the schedule’s time zone
Active On (Calendar Assignment)
Assign the schedule to one or more calendars
A calendar can only have one active schedule per user at a time
Customize Availability for a Single Calendar
If a calendar needs unique availability:
Open the calendar.
Go to Availability & Booking Rules.
Click Edit next to the schedule.
Select Customize schedule for this calendar only.
This creates a calendar-specific schedule without affecting other calendars.
Key Rules to Know
One user can have multiple schedules.
One schedule can be applied to multiple calendars.
Each calendar can only have one schedule per user active at a time.
Editing a shared schedule updates availability everywhere it’s applied.
Custom calendar schedules only affect that specific calendar.
Why This Matters
Reduced setup time: No need to duplicate hours across calendars
Clarity: One source of truth for user availability
Consistency: Ideal for teams and multi-location accounts
Flexibility: Calendar-specific exceptions are still supported
Schedules replace the old user-level and calendar-level availability model with a cleaner, centralized system.
FAQ
What happened to my existing calendar availability?
All existing availability was automatically migrated into schedules with no changes to booking behavior.
Can I still set different hours for a single calendar?
Yes. Use Customize schedule for this calendar only to create a calendar-specific schedule.
Can one schedule be used on multiple calendars?
Yes. Schedules are reusable and can be assigned to multiple calendars.
Can a calendar have multiple schedules active?
No. A calendar can only have one active schedule per user at a time.
Do schedules affect booking rules like buffers or limits?
No. Schedules only control availability. Booking rules remain configured at the calendar level.
What happens if I edit a shared schedule?
All calendars using that schedule will update immediately.