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Facebook Pages Missing in Page Selector Dropdown

Fix missing Facebook Pages in the Kyrios Page Selector dropdown by updating Facebook Business Integration permissions.

Updated over 2 months ago

Who This Is For / When to Use

Use this article if:

  • Your Facebook Pages do not appear during Facebook integration

  • You cannot select the correct Page in the Page Selector dropdown

  • Facebook integration previously worked but Pages are now missing

Why Facebook Pages Go Missing

Facebook only displays Pages when:

  • You are an admin of the Page

  • You are the original integrator of the Page

  • All required permissions are enabled in Facebook Business Integrations

If any permission is disabled, the Page will not appear in Kyrios.

Step 1: Open Facebook Settings

  1. Log in to Facebook.

  2. Click your profile avatar in the top-right corner.

  3. Select Settings & privacy.

Step 2: Go to Facebook Settings

Click Settings.

Step 3: Open Business Integrations

In the left sidebar, select Business integrations.

Step 4: Edit the Kyrios Integration

  1. Locate the Kyrios integration in the list.

  2. Click View and edit.

Step 5: Enable All Permissions

  1. Scroll through all available permission toggles.

  2. Turn every toggle ON.

  3. Do not disable any existing permissions.

Step 6: Select All Required Pages

  1. Review the list of available Facebook Pages.

  2. Check the box for every Page you want available in Kyrios.

Important rules:

  • Do not uncheck Pages that are already selected.

  • Unchecking Pages may break existing integrations in other accounts.

Step 7: Save Facebook Changes

Click Save to apply the changes.

Step 8: Reconnect the Facebook Page in Kyrios

  1. Go to Settings > Integrations > Facebook in Kyrios.

  2. Click Select a Facebook Page.

  3. Choose the correct Page from the dropdown.

  4. Click Connect Page.

Important Notes

  • Only the original integrator who is also a Page admin can see the Page in the dropdown.

  • Pages managed by other users will not appear unless you are an admin.

  • Permission changes can take a few minutes to reflect.

Common Issues and Fixes

Page still missing after permissions update
Confirm you are the Page admin and the original integrator.

Accidentally unchecked a Page
Re-enable the Page and save immediately to avoid integration disruption.

Permissions revert automatically
Facebook may restrict permissions if business verification is incomplete.

FAQ

Why aren’t my Facebook Pages appearing in the Page Selector dropdown?

This happens when required Facebook permissions are disabled or you are not the Page admin or original integrator.

Who can see Pages in the dropdown?

Only the Facebook user who originally connected the Page and has admin access.

What should I do if Pages are already selected?

Do not deselect them. Removing selections can break other integrations.

Can I connect multiple Facebook Pages?

Yes. Select all required Pages during the permission step.

Why do some Pages never appear?

Pages where you do not have admin access will not appear.

What if I forgot to save changes?

Unsaved changes are discarded and Pages will remain missing.

Can someone else connect my Page for me?

No. Only the original integrator with admin access can connect and manage the Page.

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