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Website Reporting: Engagement Metrics Overview

Website Reporting includes built-in engagement metrics that explain how visitors interact with your site over time, using session-based behavioral data.

Updated over 2 months ago

Who This Is For / When to Use

This article is for account admins, marketers, and operators who review website performance and need to understand user engagement beyond page views or traffic volume.

Use this when:

  • Reviewing website performance for a specific date range

  • Comparing engagement trends across funnels, websites, or webinars

  • Evaluating whether visitors are staying, leaving quickly, or engaging meaningfully


Engagement Metrics Available in Website Reporting

Average Time on Site

What it shows
The average amount of time users spend on your site during the selected date range.

How it’s calculated
Total time spent by all users ÷ total number of sessions.

What to use it for

  • Understand overall site engagement depth

  • Identify whether visitors are spending more or less time over time

  • Compare engagement between different date ranges


Average Session Duration

What it shows
The average length of a single session across all users in the selected date range.

How it’s calculated
Sum of all session durations ÷ total number of sessions.

What to use it for

  • Measure general engagement quality per visit

  • Compare how different traffic sources or campaigns perform

  • Identify improvements or drops in session-level engagement


Bounce Rate (Under 30 Seconds)

What it shows
The percentage of sessions where users leave the site within the first 30 seconds after landing.

How it’s calculated
(Number of sessions under 30 seconds ÷ total sessions) × 100.

What to use it for

  • Identify low-engagement or short-lived visits

  • Spot potential issues such as slow load times or mismatched content

  • Evaluate whether landing pages meet visitor expectations


How Website Engagement Data Is Calculated

  1. Open Site Analytics from your account.

  2. Select the Average Time on Page view.

  3. Engagement time is tracked per site visit.

  4. Data is aggregated and displayed as:

    • Averages

    • Medians

    • Trend lines over time

All metrics support daily, weekly, and custom date ranges.


Why These Metrics Matter

  • Identify strong and weak engagement points across websites, funnels, and webinars

  • Gain clearer signals for content, UX, and design optimization

  • Reduce guesswork when improving retention and conversions

  • Make data-backed decisions using real user behavior

These metrics are designed to support analysis, not assumptions.


Common Questions

Are these metrics tied to contacts in the CRM?

No. Website engagement metrics are session-based and aggregated. They do not require a known contact to be tracked.

Do these metrics replace external analytics tools?

No. They provide native, integrated insights inside Kyrios and can complement external analytics when deeper attribution is required.

Are these metrics available for funnels and webinars?

Yes. Engagement metrics apply across supported websites, funnels, and webinar pages where Site Analytics is enabled.

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