Who this is for / When to use
This article is for Kyrios users who need to audit workflow behavior, troubleshoot unexpected enrollments, or confirm whether a contact entered a workflow via a trigger, manual action, or bulk process.
What the Execution Logs show
Execution Logs provide a complete, timestamped history of every action performed by a workflow for each contact.
For contacts added to a workflow, the logs record:
The exact time the contact was added
The workflow action performed (Added to Workflow)
The source that initiated enrollment, shown as Added From
How to check what triggered a contact into a workflow
You can identify how a contact entered a workflow directly from the workflow’s Execution Logs.
Step 1: Open the workflow
Go to Automation → Workflows.
Locate the workflow to review.
Click the three-dot menu and select Edit Workflow.
Step 2: Open Execution Logs
From inside the workflow editor, click Execution Logs in the top navigation.
This view shows all workflow activity across contacts.
Step 3: Find the contact
Use the search field or filters to locate the contact.
Search by contact name or identifier
Filter by date range, action type, or status
Step 4: View enrollment details
Click View Details on the relevant log entry.
In the Event Details panel, locate the Added From field to see how the contact was added.
What the Added From field means
The Added From field shows the exact source responsible for enrolling the contact into the workflow.
Common values include:
A specific workflow trigger (for example, Contact Changed)
Manual enrollment by a user
Bulk enrollment action
Enrollment from another workflow or automation
This field represents the authoritative enrollment source for that contact.
Viewing enrollment sources for multiple contacts
Each contact’s enrollment source is logged independently.
To review multiple contacts:
Search each contact in Execution Logs
Open View Details for each entry
Review the Added From field per contact
There is no aggregated enrollment-source view.
Common issues and fixes
I can’t find the contact in Execution Logs
Ensure the correct workflow is selected and expand the date range. Execution Logs only show activity for that specific workflow.
The Added From field is missing
Only entries where a contact is added to a workflow include the Added From field. Check that the selected log entry is an Added to Workflow action.
The source is unclear
Review the trigger name shown in Added From and confirm it matches an active workflow trigger or recent manual action.