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Opportunities Overview: A 101 Guide

The Opportunities tab in Kyrios is where all leads are managed, tracked through pipeline stages, filtered, exported, and updated, with full access to contact details, notes, tasks, appointments, and ownership controls.

Updated over 3 months ago

Who this is for / when to use

This article is for users who manage leads and sales pipelines in Kyrios and need to view, filter, create, update, export, or import opportunities efficiently.


What the Opportunities tab shows

The Opportunities tab displays all leads in the system as opportunity cards or rows, grouped by pipeline stage and status, allowing users to quickly understand where each lead sits in the sales process.

Each opportunity represents a potential deal and includes linked contact data, pipeline stage, value, owner, source, tasks, notes, and activity history.


How to filter and sort opportunities

Opportunities can be filtered and sorted to narrow results based on ownership, status, value, activity dates, and pipeline-related criteria.

You can filter opportunities by:

  • Owner

  • Status

  • Campaign Type

  • Last Stage Change

  • Created On

  • Updated On

  • Lead Value

  • Opportunity Won On

  • Opportunity Lost On

Additional filtering and sorting actions include:

  • Searching by opportunity name or contact

  • Selecting a specific pipeline

  • Sorting by Date Added (ascending or descending)

  • Combining multiple filters using AND / OR logic


How to export opportunities and include additional information

Opportunities can be exported as a CSV file that respects the active filters and selected data fields.

To export opportunities:

  1. Click the three-dot menu in the Opportunities view.

  2. Select Export.

  3. Choose additional data to include, such as:

    • Tasks

    • Notes

    • Company Name

    • Calendar Events

    • Assigned Owner

  4. Download the CSV file.

Kyrios remembers your previous export selections for future exports.


How to add a new opportunity

New opportunities are created directly from the Opportunities screen using the Add Opportunity button.

To add an opportunity:

  1. Click + Add opportunity.

  2. Select an existing contact or create a new contact during setup.

  3. Complete the opportunity details and save.

Contacts can always be created at the same time as opportunities.


Contact and opportunity ownership decoupling

Kyrios allows contacts and opportunities to have different owners, enabling flexible responsibility management.

How to enable different owners

  1. Navigate to Settings > Opportunities & Pipeline.

  2. Enable Allow different owners for contacts and its opportunities.

  3. Save changes.

How ownership behaves after enabling

  • New opportunities default to the contact owner but can be changed.

  • Ownership updates can optionally sync followers between contacts and opportunities.

  • These rules also apply to automations and bulk actions.

Important: Review any existing automations that update owners after enabling this setting.


What’s inside an opportunity card

An opportunity card provides full visibility into both contact and opportunity data in one place.

Opportunity cards include:

  • Contact details (name, email, phone, tags, company)

  • Pipeline, stage, status, value, owner, and source

  • Created date and creation source

  • Option to hide empty fields

Available actions inside the card:

  • Book or update appointments

  • Add and manage tasks

  • Add and manage notes

  • Add additional contacts

  • Add or manage custom fields


Using additional contacts on opportunities

Additional Contacts allow multiple people to be associated with a single opportunity beyond the primary contact.

Additional contacts:

  • Are selectable within the Opportunity Details tab

  • Appear on their respective contact records

  • Help track all involved stakeholders across opportunities


Creating and managing opportunity custom fields

Custom fields allow teams to capture opportunity-specific data tailored to their workflow.

To manage custom fields:

  1. Open an opportunity card.

  2. Click Add/Manage Fields.

  3. Create or update opportunity-specific fields.

Refer to the custom fields documentation for advanced configurations.


Notes management across opportunities and contacts

Notes can be created, searched, filtered, and associated with opportunities, contacts, or both.

Notes features include:

  • Adding notes directly from opportunity or contact views

  • Associating notes with contacts, opportunities, or both

  • Sorting notes by date created

  • Filtering notes by associated contact or opportunity

  • Searching note content


List view for opportunities

List View provides a table-based layout for managing large volumes of opportunities.

How to access List View

  1. Open the Opportunities tab.

  2. Click the List View icon in the top-right corner.

What you can do in List View

  • Sort by name, value, owner, stage, or date

  • Select and reorder visible columns

  • Resize columns

  • Use advanced filters and search

  • Export list view data


Importing opportunities into pipelines

Opportunities can be imported in bulk using a CSV file.

How to start an import

  1. Navigate to the Opportunities tab.

  2. Click Import.

  3. Download the sample CSV template.

Required CSV fields

The CSV can include:

  • Opportunity ID

  • Opportunity Name

  • Contact ID

  • Phone

  • Email

  • Pipeline ID

  • Stage ID

  • Lead Value

  • Source

  • Assigned Owner

  • Followers

  • Notes

  • Tags

  • Status

  • Lost Reason

Import options

You can choose to:

  • Create opportunities

  • Create and update opportunities

  • Update opportunities only

Mapping and validation

  • Automatically mapped fields are marked with a green indicator

  • Manually map unmapped fields

  • Review data before starting import

  • Monitor progress under Bulk Actions

If errors occur, download error details, fix the CSV, and re-import.

Refer to How to import Opportunities using a single CSV file for full instructions.


Common issues and fixes

Opportunities not updating owners

Ensure ownership decoupling settings and automations are aligned after enabling different owners.

Import errors during CSV upload

Check for invalid email formats, missing required fields, or incorrect pipeline and stage IDs before re-importing.

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