Before You Begin
You must have access to Reputation inside your account.
Reviews must already exist from Google Business Profile and/or Facebook.
Your Funnel or Website must be editable.
Part 1: Creating and Customizing a Review Widget
Step 1: Open the Review Widgets Area
Navigate to Reputation from the left-side menu.
Click Widgets.
This opens the widget management panel, where you can create or edit widgets.
Step 2: Create a New Widget
Click Create New.
Choose a blank widget or a template.
This opens the widget editor.
Step 3: Configure AI Review Summary
Use AI Review Summary to control how reviews are summarized.
Available summary types:
Short Summary – 1–2 sentence overview
Detailed Summary – 3–4 sentence summary
Action Points – Bullet-point insights
Each summary type updates automatically based on review content.
Step 4: Configure Layout Settings
Under Layout:
Select the widget type.
Choose review sources:
Google Business Profile
Facebook
Set the maximum number of reviews.
Toggle Powered by branding on or off.
Step 5: Configure Content Settings
Under Content:
Add a widget title.
Add a widget description.
Enable or disable:
Star rating
Total review count
“Write a review” button
Step 6: Configure Appearance
Under Appearance:
Choose a theme:
Light
Dark
Custom
For Custom themes, adjust:
Heading colors
Review text colors
Star colors
Background colors
Step 7: Configure Widget Settings
Under Settings:
Enable or disable review date display.
Enable or disable platform icons.
Exclude reviews without descriptions.
You can also generate embed code for external websites.
Step 8: Save the Widget
Click Save.
Name the widget for internal reference.
Widgets can be deleted later using the three-dot menu.
Part 2: Adding the Review Widget to a Funnel or Website
Step 1: Open the Funnel or Website Editor
Navigate to the Funnel or Website.
Select the page where reviews should appear.
Click Edit.
Step 2: Add a New Section
Add a Section, Row, and Column.
Click the + icon to add an element.
Step 3: Locate Custom Elements
Scroll to Custom Elements in the element picker.
Step 4: Add the Review Element
Drag and drop the Review element into the column.
Select the previously created Review Widget.
Step 5: Adjust Element Settings
Once added, element-level controls become available.
Use General to control content and behavior.
Use Styles to adjust layout and spacing.
Where Review Widgets Typically Appear
Review Widgets are commonly placed:
Above checkout sections
Near order summaries
Before confirmation actions
Using Review Widgets With Order Pages
Review Widgets work with all order formats, including:
One-step order pages
Two-step order pages
Pop-up order forms
Using Review Widgets on Confirmation Pages
Reviews can also appear after purchase to reinforce trust.
Payment Method Context (Optional but Common)
Review Widgets are frequently used on pages with active payment methods, such as:
Cards
Wallets
Bank redirects
Buy now, pay later options
Funnel-Level Settings That Affect Widgets
Some Funnel settings impact widget visibility and behavior.
Review these settings if widgets do not display as expected:
Payment mode
Domain assignment
Optimization settings
Order Form Layout Examples
Review Widgets visually complement all supported order layouts.
Common Issues and Fixes
Widget Does Not Display
Confirm the widget is saved.
Ensure the Review element is added, not embedded code.
Verify reviews exist for the selected source.
Reviews Not Showing
Confirm that Google Business Profile or Facebook is connected.
Disable “Exclude reviews without description” if needed.
Styling Looks Incorrect
Check if the page theme overrides element styles.
Switch to the Custom theme for manual control.
FAQ
Can I display reviews from both Google Business Profile and Facebook?
Yes. You can select one or both sources in the widget layout settings.
Can I exclude specific reviews?
Yes. Reviews without descriptions can be excluded in widget settings.
Can I use the Review Widget on Websites and Funnels?
Yes. The setup process is identical for both.
Can I preview the Review Widget before publishing?
Yes. Widgets can be previewed during customization before saving.
How do I delete a Review Widget?
Click the three-dot menu on the widget and select Delete.