How to Create and Add a Chat Widget to Funnels and Websites

Navigate to Sites → Chat Widget and click + New to create a new widget.

Choose the type of chat widget you want to create:

Select a predefined style or theme, enable or disable the chat prompt, and choose the chat icon.

Customize chat bubble colors, background colors, header colors, and typography settings.

Set a welcome message for first-time visitors and a personalized greeting for returning visitors using dynamic variables.

Edit static messages shown in the chat window, including the header text displayed at the top of the chat.

Each message type has its own color setting, including visitor messages, agent or AI messages, system messages, and header messages.

Choose where the widget appears on desktop screens and set custom width and height if required.

All chat widgets require visitors to enter a message before starting a conversation. You can prefill this message if needed.

Customize acknowledgement messages shown after submission and select the chat widget language.

Enable or disable agency branding and replace the default "Powered By" text with your own branding.

Click Save to store all widget changes.

Click Get Code and copy the script provided. This code can be added to your website or used via Google Tag Manager.

Open the funnel settings, scroll to Chat widget, and select the chat widget you want to use.

You can also preview or manage the chat widget directly from the funnel step editor.

After saving, refresh the funnel or website page to view the live chat widget as visitors will see it.

All-in-One, SMS/Email, Live Chat, WhatsApp Chat, and Voice AI.

Yes. All chat types require a visitor-initiated message.

Yes. You can customize colors, themes, icons, placement, and typography.

Yes. Agency branding can be customized or replaced with your own text.

Yes. Multiple widgets can be created and assigned individually.

Save the widget and refresh the funnel or website page to preview it.