Who This Is For / When to Use
This article is for users who manage booking calendars and want to temporarily stop accepting appointments for a specific service.
Use this when:
You are not offering a service for a period of time
You want to pause bookings without deleting a calendar
You plan to re-enable the service later
What Happens When a Calendar Service Is Disabled
When you disable a calendar service:
The service stops accepting new bookings
Existing calendar data is preserved
The calendar appears grayed out in the Calendars view
The service can be re-enabled at any time
Disabling is recommended instead of deleting when the pause is temporary.
How to Disable a Calendar Service
Navigate to Calendars in the main menu
Locate the calendar service you want to disable
Click the three-dot (⋯) menu on the right side of the calendar
Select Disable Service
When prompted, click OK to confirm
Once disabled, the calendar name will appear grayed out.
How to Enable a Calendar Service
In Calendars, find the disabled (grayed-out) calendar service
Click the three-dot (⋯) menu
Select Enable Service
The calendar service will be instantly re-enabled and available for bookings.
Common Issues and Fixes
Calendar still shows as unavailable: Refresh the page after enabling the service
Can’t see the Enable option: Ensure the calendar is currently disabled
Bookings not coming through: Confirm availability settings after re-enabling
FAQ
Does disabling a calendar delete existing bookings?
No. Disabling a calendar only stops new bookings. Existing data is preserved.
Can I re-enable a calendar at any time?
Yes. Disabled calendar services can be re-enabled instantly.
What’s the difference between disabling and deleting a calendar?
Disabling pauses bookings temporarily. Deleting permanently removes the calendar.
Will users still see the calendar link?
The link remains, but bookings cannot be made while the service is disabled.
Who can disable or enable calendar services?
Users with calendar management permissions can disable or enable services.