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Taxes and Processing Fees for Services

This article explains how to configure manual taxes and percentage-based processing fees for services so bookings display accurate, itemized totals.

Updated over 2 months ago

Who This Is For / When to Use

This article is for account owners and administrators who need to apply taxes or processing fees to service-based bookings for compliance, transparency, or cost recovery.


What Taxes and Processing Fees Do in Kyrios

Kyrios allows you to configure taxes and processing fees at the service level.

Once enabled:

  • Taxes are calculated based on linked product tax settings

  • Processing fees apply as a percentage with a custom label

  • Itemized totals appear consistently across bookings and records

  • Financial reporting remains accurate and exportable


Configure Taxes for a Service

Use the steps below to apply one or more tax rates to a service.


Step 1: Open Service Settings

  1. Open Settings from the left menu.

  2. Select Calendars.

  3. Open the Services tab.

  4. Click the three dots next to the service you want to edit.


Step 2: Open the Payments Section

  1. Scroll to the Payments section of the service.

  2. Select Configure taxes for this service.


Step 3: Attach Tax Rates to the Linked Product

  1. In the linked product window:

    • Add a new tax rate, or

    • Select an existing tax rate

  2. Choose whether taxes are:

    • Included in price, or

    • Added on top of the price

  3. Save your changes.

Multiple tax rates can be applied if required.


Configure Processing or Miscellaneous Fees

Processing fees allow you to pass percentage-based charges to customers with a custom label.


Step 4: Enable Processing Fees

  1. Go to Settings > Payments from the left menu.

  2. Open Miscellaneous Charges.

  3. Enable Passing processing charges to customers.

  4. Enter:

    • Fee label (example: “Service Charge” or “Convenience Fee”)

    • Percentage value

  5. Enable the fee for Services.

  6. Save your changes.


Step 5: Save the Service

After saving:

  • All future bookings automatically include tax and fee line items

  • Existing bookings remain unchanged


Where Taxes and Fees Are Visible

Once configured, taxes and processing fees appear in the following locations:

  • Public Booking Page: Itemized before checkout

  • Appointment Record: Visible to staff internally

  • Receipts: Included in customer email receipts (if enabled)

  • Exports: Included in transaction CSV files


Reporting and Exports

When exporting financial data:

  • Navigate to the Transactions area

  • Download a CSV export

  • Tax and fee amounts appear in dedicated columns

This allows accurate reconciliation without manual calculations.


FAQ

Can I apply different fees to different services?

Yes. Processing fees are configured per service, allowing unique percentages and labels.

Will changing a tax rate affect existing bookings?

No. Tax and fee changes only apply to new bookings created after the update.

How do discounts interact with taxes and fees?

Discounts usually reduce the taxable base. Processing fees may apply to the discounted subtotal depending on configuration.

Can I apply multiple tax rates to one service?

Yes. Multiple tax rates can be attached to the linked product, which is useful for state and local taxes.

What file format is used for financial exports?

Exports are provided as CSV files compatible with most accounting tools.

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