Who This Is For / When to Use
Use hyperlink text fields when you need to:
Link to privacy policies or legal documents
Share additional resources without adding form fields
Improve clarity and trust during form or survey completion
Access Surveys
Go to Sites from the left navigation.
Click Surveys from the top navigation.
Click Add Survey or open an existing survey and select Edit.
Add a Text Element
In the survey editor, click the + icon.
From Form Element, drag and drop Text onto the survey canvas.
Edit the Text Content
Click the newly added Text element.
Enter or highlight the text you want to make clickable.
Insert a Hyperlink
With the text highlighted, click the Link icon in the text editor toolbar.
The Embed Link modal opens.
Configure the Hyperlink
Enter the destination URL.
Confirm or edit the Text to display.
Select the required Action.
Click Save.
Preview the Hyperlink
Save the survey.
Click Preview to confirm the link is clickable and opens correctly.
Common Issues and Fixes
Link is not clickable in preview
Ensure the text is highlighted before adding the hyperlink
Confirm a valid URL is entered
Link opens the wrong page
Recheck the URL for formatting errors
FAQ
Why should I use hyperlinks in surveys or forms?
Hyperlinks allow you to provide additional information without adding extra fields, improving clarity and user confidence.
Can I add multiple hyperlinks in one text element?
Yes. You can highlight different portions of text and assign separate links to each.
Can hyperlinks be used in both forms and surveys?
Yes. The Text element with hyperlinks works the same way in both forms and surveys.