ho This Is For / When to Use
Use this integration if you:
Run an e-commerce store on Shopify
Want Shopify orders and payments inside Kyrios
Need automation triggers such as Order Submitted or Payment Received
Are migrating an existing Shopify store into Kyrios
What Syncs Between Shopify and Kyrios
When connected, Kyrios can import and sync:
Products
Collections
Contacts
Orders
Transactions
You can also enable automation triggers based on Shopify activity.
Step 1: Create or Log In to Your Shopify Account
Log in to your Shopify admin dashboard.
Step 2: Enable Custom App Development
If custom app development is already enabled, skip to Step 3.
In Shopify, go to Apps from the admin dashboard
Click Develop Apps (top-right)
Click Allow custom app development
Accept the permissions if prompted
Note:
If custom app development was already enabled, Shopify will take you directly to the app creation screen.
Step 3: Create a Custom Shopify App
Click Create an App
Enter an app name (for example, My Kyrios Integration)
Enter your email address
Click Configure Admin API scopes
Required API Scopes
Enable the following permissions:
Orders:
read_ordersProducts:
read_products
Click Save
Click Install App
Confirm installation in the popup
Your Shopify app is now ready.
Step 4: Retrieve the Admin API Access Token
In the app settings, go to API Credentials
Click Reveal token once
Copy the Admin API access token
⚠️ Important:
Save this token securely. You will need it to connect Shopify to Kyrios.
(Insert screenshot here: Admin API access token screen)
Step 5: Connect Shopify to Kyrios
In Kyrios, go to Settings > Integrations
Find Shopify and click Connect
Paste your Admin API access token
Enter your Shopify store URL
Choose what to import:
Products
Collections
Contacts
Orders
Transactions
Choose what should sync automatically:
Contacts
Orders
Transactions
Products
Collections
Order Submitted trigger
Payment Received trigger
Click Save
⏳ Initial imports may take several minutes depending on store size.
Important Notes About Shopify Syncing
Taxes are not imported or mapped
Each order syncs with one transaction only
Orders sync as Completed or Cancelled
When contacts are merged in Shopify, the primary contact updates in Kyrios
If Shopify SEO settings are unchanged, SEO fields sync as null
Shopify Products and Collections
Products Imported from Shopify
Products sync into Kyrios e-commerce products
Product data updates automatically if syncing is enabled
Collections Imported from Shopify
Shopify collections sync as product groupings
Collection updates remain in sync if enabled
Removing a Pre-Existing Shopify Integration
A Shopify store can only be connected to one account at a time.
If the store is already connected:
Enter the store name and access token
Kyrios will detect the existing connection
Select Remove Integration
Reconnect the store to the correct account
Shopify Orders in Email Campaign Conversion Metrics
Kyrios includes Shopify orders in Email Campaign conversion metrics, allowing accurate ROI tracking.
How to Track Email Revenue from Shopify Orders
Step 1: Ensure Shopify Orders Are Syncing
Go to Settings > Integrations
Confirm Shopify is connected
Make sure Sync Shopify Orders is enabled
Step 2: Open Email Campaign Statistics
Go to Marketing
Select Email Campaigns
Open the desired campaign
Step 3: View Conversion Metrics
Scroll to Conversion Metrics to see:
Revenue generated
Shopify orders attributed to the campaign
Benefits of Shopify Conversion Metrics
Improved accuracy in campaign ROI
Centralized order visibility
Clear revenue attribution for client reporting
FAQ
Can I re-import data if I miss something during setup?
Yes. Disconnect and reconnect the integration to re-import data.
What happens to merged contacts in Shopify?
The primary Shopify contact is updated in Kyrios.
Are taxes synced with products?
No. Tax data is not mapped.
Can I disable specific sync options later?
Yes. Sync settings can be adjusted after setup.
What automation triggers are available?
You can use Order Submitted and Payment Received triggers.
Shopify orders are not appearing. What should I do?
Confirm:
Integration is active
Order syncing is enabled
API token is valid
Reconnecting usually resolves the issue.
Can one Shopify store connect to multiple accounts?
No. A store can connect to only one account at a time, but you can remove and reconnect it to a different account.