Who This Is For / When to Use
This article is for Kyrios users who:
Run an e-commerce store on WooCommerce
Want WooCommerce orders and customers inside Kyrios
Need automation triggers based on WooCommerce order and payment events
Want WooCommerce data visible in CRM, Payments, and Workflows
Where to Find the WooCommerce Integration
Go to Settings in Kyrios.
Select Integrations.
Locate WooCommerce.
Click Connect.
Step 1: Connect Your WooCommerce Store
Click Connect on the WooCommerce integration card.
Enter your WooCommerce store URL.
Example format:
https://yourstore.comDo not include a trailing slash.
Click Next.
Step 2: Select Data to Import
In the Import Elements step, choose which WooCommerce data to import into Kyrios.
Available import options:
Contact Import
Imports customers who have previously placed orders.Order Import
Imports all WooCommerce orders into Kyrios.Transaction Import
Imports WooCommerce payment transactions related to orders.
If you skip an item during import, you must disconnect and reconnect the integration to import it later.
Click Next to continue.
Step 3: Configure Sync SettingsIn Sync Settings, choose which WooCommerce data should continuously sync to Kyrios.
Sync options include:
Contacts
Orders
Transactions
Order Submitted Trigger
Payment Received Trigger
These triggers can be used inside Kyrios Workflows for automation.
Click Save to complete the setup.
Managing the WooCommerce Integration
Once connected:
Click Settings to enable or disable sync options at any time
Click Disconnect to fully remove the integration
Reconnecting allows you to reimport missed data
How WooCommerce Orders Appear in Kyrios
WooCommerce orders imported into Kyrios:
Appear in Payments > Orders
Show Source Type: External
Show Sub Type: WooCommerce
Display the WooCommerce store domain as the source
This allows teams to clearly identify WooCommerce-originated orders inside Kyrios.
Order Status Mapping
WooCommerce order statuses are mapped into Kyrios as follows:
Completed or Refunded (WooCommerce) → Completed (Kyrios)
Cancelled or Failed (WooCommerce) → Cancelled (Kyrios)
All other statuses → Pending (Kyrios)
Important Behavior Notes
Customer Role Import Rules
Only WooCommerce users with the following roles are imported as contacts:
customersubscriber
Contact Creation When Contact Sync Is Disabled
If Order Sync is enabled but Contact Sync is disabled:
Kyrios will still create a contact record for the order
The contact will be linked to the imported order
Guest Checkout Handling
For WooCommerce guest checkouts:
A contact record is created in Kyrios
No future updates or syncs occur for that guest contact
Reimporting WooCommerce Data
To reimport WooCommerce data:
Go to Settings > Integrations > WooCommerce
Click Disconnect
Reconnect the integration
Select all required import elements again
This is the only way to import skipped data.
FAQ
Does WooCommerce sync in real time?
Orders, transactions, and triggers sync continuously after the integration is connected, based on the enabled sync settings.
Can I trigger automations from WooCommerce activity?
Yes. You can use:
Order Submitted Trigger
Payment Received Trigger
inside Kyrios Workflows.
Where can I see WooCommerce orders in Kyrios?
WooCommerce orders appear in Payments > Orders and show WooCommerce as the source.
What happens if I disable a sync option later?
Disabling a sync option stops future syncing for that data type but does not remove previously imported data.