Who This Is For / When to Use
This article is for account owners and marketers who:
Send review request emails.
Want to increase review completion rates.
Manage multiple review platforms for one business or location.
Use multiple review links when customers should have a choice of platform.
What Multiple Review Links Do
The Review Links component lets you:
Add multiple review platforms in one email.
Display each platform as a separate call-to-action.
Let customers choose their preferred review site.
Supported platforms depend on which review sources are connected to the account.
Where to Add Multiple Review Links
You can add review links from:
Marketing → Emails → Campaigns
Marketing → Emails → Templates
Create or edit an email, then add the Review Link element.
Adding the Review Links Component
Open the email editor.
Drag the Review Link element into the email body.
Click the element to open Edit Review Link settings.
By default, all available review platforms are selected.
Selecting and Managing Review Platforms
Within Edit Review Link, you can:
Select or unselect review platforms.
Reorder platforms using drag-and-drop.
Remove platforms you do not want to include.
Only selected platforms appear in the email.
Customizing Button Text
Each review platform button can have custom text.
Examples:
Review us on Google
Leave a review on Facebook
Share feedback on Yelp
Custom text helps match tone and platform intent.
Selecting a Specific Google Business Profile Page
If multiple Google Business Profile pages are connected:
You can select a specific page per review link.
This ensures reviews go to the correct location.
This option appears when Google is selected as a platform.
Validation and Error Handling
The editor automatically validates:
Missing review links.
Invalid or incomplete platform connections.
Errors must be resolved before the email can be sent.
Common Issues and Fixes
Some platforms are missing
Confirm the platform is connected in Reputation settings.
Refresh the email editor after connecting new platforms.
Reviews go to the wrong Google page
Edit the Review Link element.
Select the correct Google Business Profile page.
Buttons not showing in preview
Ensure at least one platform is selected.
Check visibility settings for the Review Link element.
FAQ
How many review links can I add to one email?
You can add all available connected review platforms.
Can I reorder the review buttons?
Yes. Platforms can be reordered using drag-and-drop.
Can I customize text for each button?
Yes. Each platform button supports custom CTA text.
Does this work with email templates?
Yes. Multiple review links are supported in both campaigns and templates.
Are review links personalized per contact?
Yes. Review links use the correct business and location based on the email context.