Who This Is For / When to Use
Teams that want Kyrios terminology to match internal language.
Accounts that use different naming conventions for contacts (for example, Clients instead of Contacts).
Users building emails who want merge fields and labels to reflect custom naming.
How Contact Label Customization Works
The Contacts object label can be renamed.
Both singular and plural labels are supported.
Labels appear exactly as entered, including capitalization.
This change affects display names only in the Kyrios interface and Email Builder.
Step-by-Step: Customize Contact Labels
Step 1: Open Objects in Settings
Go to Settings for your account.
Select Objects.
Step 2: Open the Contacts Object
In the Standard Objects list, click Contacts.
Step 3: Update Singular and Plural Labels
In the object settings, locate:
Custom Object (Singular)
Custom Object (Plural)
Enter your preferred labels (example: Client / Clients).
Save your changes.
Where the Custom Labels Appear
Email Builder (labels and merge field context)
CRM records
Object navigation and headings
Internal Kyrios interface references
What This Does Not Change
API field names
Automations and workflows
Tags, triggers, or logic
Integrations or external systems
Only the visible label is updated.
Common Issues and Fixes
Label Does Not Update Immediately
Refresh the page after saving.
Reopen the Email Builder to reload object labels.
Incorrect Capitalization
Edit the labels again.
Kyrios does not auto-format or correct spelling.
FAQ
Can I revert back to the default Contacts label?
Yes. Edit the object again and set the labels back to Contact and Contacts, then save.
Do custom labels affect workflows or automations?
No. Workflows, triggers, and actions continue to use the same underlying object.
Can I create multiple labels for different use cases?
No. Only one singular and one plural label can be active at a time for the Contacts object.
Is there a character limit for custom labels?
There is no enforced limit, but short, clear labels are recommended for usability.
Will clients see these custom labels?
No. Custom labels are internal and visible only inside the Kyrios interface and Email Builder.
Are API fields or integrations affected?
No. APIs and integrations continue using the standard object structure.
Does Kyrios auto-correct or capitalize labels?
No. Labels display exactly as entered, including casing and spelling.