Who This Is For / When to Use
This feature is for account owners or staff who:
Manage Google or Facebook reviews inside Kyrios
Want faster, consistent review responses
Need optional automation without losing brand control
What Is Reviews AI
Reviews AI is an AI-powered feature inside Reputation Management that creates review replies using Kyrios’ ChatGPT integration.
It supports two modes:
Suggestive – AI drafts replies for you to review and send
Auto Responses – AI automatically posts replies based on your settings
Each AI-generated response is usage-based and billed per response.
How to Access Reviews AI
Log in to your Kyrios account
Navigate to Reputation
Click Reviews
Select any review to view reply options
Suggestive Mode (Manual AI Replies)
Suggestive mode generates an AI-written reply that you can edit, regenerate, or send manually.
How Suggestive Mode Works
Open a review in Reputation > Reviews
Click AI Reply
Review the generated response
Optionally click Regenerate
Click Send to publish the reply
Regeneration and Usage Rules
The first 3 AI replies are free
Each regeneration counts as a new response
After free usage, each response costs $0.16
Auto Responses Mode (Automated Replies)
Auto Responses mode automatically posts AI-generated replies without manual approval.
What Auto Responses Can Be Configured To Do
Respond only to selected star ratings
Delay replies by a defined time
Add a custom footer (e.g., business name or thank-you message)
Apply responses to all sources or selected platforms
How to Enable Auto Responses
Go to Settings > Reputation Management
Locate Reviews AI
Select Auto Responses
Configure star ratings, delay, and footer
Click Save
Once enabled, Kyrios will automatically send AI replies that match your rules.
Pricing and Usage
Free Usage
First 3 AI responses are free (Suggestive mode only)
Paid Usage
$0.16 per response after free usage
$0.16 per response for all Auto Responses
No monthly subscription required
Charges apply only when a response is generated.
Best Practices for Reviews AI
Review AI replies periodically for tone alignment
Use footers to maintain brand consistency
Start with Suggestive mode before enabling automation
Avoid Auto Responses for low-star reviews unless reviewed
Common Issues and Fixes
AI Reply Button Is Missing
Confirm you are inside Reputation > Reviews
Verify Reviews AI is not set to Off
Auto Responses Not Sending
Ensure star ratings are selected
Confirm the review source is supported
Verify Auto Responses mode is saved and active
FAQ
What review platforms are supported?
Reviews AI supports Google and Facebook reviews connected to your account.
Can I edit AI replies before sending?
Yes. In Suggestive mode, replies can be edited or regenerated before sending.
Do regenerations cost money?
Yes. Each regeneration counts as a new AI response after free usage is exhausted.
Can I turn Reviews AI off?
Yes. Select Off in the Reviews AI settings to disable all AI replies