Skip to main content

Mobile App: Conversations AI

Conversation AI on the Kyrios mobile app lets you automate or assist replies directly inside conversations, giving you full control to pause, resume, or manage AI responses on the go.

Updated over 2 months ago

Who This Is For / When to Use

  • Teams managing conversations from mobile while away from desktop.

  • Users who want AI to respond automatically during off-hours.

  • Agents who prefer AI-assisted reply suggestions while typing.

  • Businesses that want mobile-level control over AI usage and costs.


What Conversations AI on Mobile Does

Conversation AI extends desktop AI messaging to the mobile app.

  • Automatically replies to contacts using Autopilot mode.

  • Suggests smart replies in Suggestive mode.

  • Allows per-conversation AI control from mobile.

  • Helps ensure no message goes unanswered.


AI Modes Available on Mobile

Autopilot Mode

  • AI sends replies automatically after a preset delay.

  • Ideal when you are unavailable or offline.

  • Delay timing is configured during desktop setup.

Suggestive Mode

  • AI suggests responses as soon as you start typing.

  • You can select, edit, or ignore suggestions.

  • Maintains speed while keeping human control.


One-Time Setup Requirement (Desktop)

Before using Conversations AI on mobile, setup must be completed on desktop.

  1. Open your Kyrios desktop dashboard.

  2. Configure Conversation AI.

  3. Choose Autopilot or Suggestive mode.

  4. Train the AI with your preferred tone and rules.

  5. Confirm subscription and usage settings.

Result: Once configured, Conversation AI becomes available on mobile automatically.


Use Conversations AI on Mobile

  1. Open the Kyrios mobile app.

  2. Navigate to Conversations.

  3. Open any conversation (Live Chat, WhatsApp, Facebook, Instagram).


See AI in Action

Autopilot Responses

  • AI replies automatically after the configured delay.

  • Countdown appears before the AI sends a message.

Suggestive Replies

  • AI suggestions appear as you type.

  • You can send the suggestion instantly or modify it.


Edit AI Settings from a Conversation

You can manage AI behavior per conversation directly from mobile.

  1. Open a conversation.

  2. Tap the three-dot menu (top-right).

  3. Select Edit AI Settings.


AI Bot Controls on Mobile

Inside AI Bot Settings, you can:

  • Toggle Activate Bot on or off.

  • Pause AI responses instantly.

  • Resume AI when ready.

  • Schedule automatic reactivation after a set time.

Reactivation Option

  • Enable Reactivate After.

  • Set a time duration (example: 45 minutes).

  • AI resumes automatically after the timer expires.

Note: These settings apply to the current conversation across all supported channels.


Control AI Usage and Costs

  • Pause AI when manual handling is preferred.

  • Reactivate AI only when needed.

  • Helps manage usage-based AI billing efficiently.


Pro Tips

  • Use Autopilot mode during off-hours to avoid missed replies.

  • Switch to Suggestive mode during peak hours for faster responses.

  • Review AI behavior regularly to ensure tone accuracy.

  • Pause AI when sensitive or complex conversations require human handling.


FAQ

How do I change AI settings on mobile?

Open a conversation, tap the three-dot menu in the top-right corner, and select Edit AI Settings.

Can I pause the AI from the mobile app?

Yes. Toggle off Activate Bot inside the AI settings for that conversation.

Is there a delay in Autopilot mode?

Yes. Autopilot sends replies after the delay configured during desktop setup.

Can I switch between Autopilot and Suggestive modes?

Yes. Mode selection is controlled through AI settings and can be adjusted as needed.

How do I manage AI usage-based billing?

By pausing and resuming AI strategically, you can control how often AI responses are sent and manage costs.

How often should I review AI settings?

Regularly. Review settings whenever your business priorities or messaging tone change.

Can I use Conversations AI on multiple mobile devices?

Yes. As long as you’re logged into the same account, AI settings and controls are available across devices.

Do I need desktop setup before using Conversations AI on mobile?

Yes. A one-time setup on desktop is required before the AI becomes active on mobile.

Did this answer your question?