Setting Up Notifications
Notifications help you respond faster to conversations, comments, and tasks—keeping engagement consistent and timely.
How to Configure Notification Settings
Click Settings from the bottom-left navigation.
Open My Profile.
Select the Notifications tab.
Here, you can enable or disable notifications for:
In-app
Email
SMS
You can control alerts for conversations, task assignments, comments, and third-party events.
Sharing Comments to Drive Engagement
Sharing direct links to specific comments helps bring members back into conversations and encourages follow-ups.
How to Share a Comment
Navigate to Memberships from the left sidebar.
Open Communities and select Groups.
Enter the group and open the post containing the comment.
Click the three-dot menu on the comment.
Select Copy Link.
You can now share this link via email, newsletters, or social media to point members directly to that comment.
Searching Posts and Comments in Communities
The search feature makes it easy to rediscover discussions and comments without scrolling.
How Community Search Works
Available inside the Discussion tab
Searches posts and comments together
Supports keywords, author names, and phrases
Works in both light and dark themes
How to Use Search
Open a group and go to the Discussion tab.
Use the search bar at the top.
Enter a keyword or name.
Browse results from both posts and comments in one view.
Managing Notifications for Deleted Posts
To avoid confusion, the system clearly explains what happened when a user clicks a notification for deleted content.
How Notification Redirection Works
A post is created and receives comments.
A notification is sent to members.
The post is later deleted by an admin or author.
A user clicks the old notification.
Instead of a broken page, the user sees a clear system message explaining why the content is unavailable.
Why This Improves Engagement
Members understand why content is missing
Reduces confusion and support questions
Maintains trust and clarity inside the community
Pro Tips for Higher Engagement
Enable push notifications in your browser for real-time updates
Share high-value comments instead of entire threads
Use search to resurface older discussions
Respond quickly to comments to encourage replies
Keep notifications enabled across devices (Windows, macOS, Linux, Android)
FAQs
How do I adjust my notification settings?
Go to Settings → My Profile → Notifications and choose your preferences for in-app, email, and SMS alerts.
Can I share a specific comment from a group post?
Yes. Click the three dots on a comment and select Copy Link, then share it anywhere.
What happens if I delete a post?
If someone clicks an old notification, they’ll see a message explaining the post was deleted or no longer exists.
Can I receive notifications on multiple devices?
Yes. Push notifications work across supported browsers on Android, Windows, Linux, and macOS.
Can deleted posts or comments be restored?
No. Deletions are permanent. The system message helps users understand why the content is no longer accessible.
How can I keep engagement consistent?
Enable notifications, participate regularly, share meaningful comments, and encourage replies with thoughtful follow-ups.