Who This Is For / When to Use
Use this article if Facebook Lead Ads are failing to launch or showing errors related to lead generation permissions.
Why Facebook Lead Ads Require Terms Acceptance
Facebook requires each Facebook Page to accept the Lead Generation Terms of Service before any lead ads can run.
If the terms are not accepted for a specific Page, Facebook will block all Lead Ads associated with that Page, regardless of ad account status.
How to Accept Facebook Lead Generation Terms
You can accept the Lead Generation Terms directly through Facebook.
Steps
Open the Facebook Lead Generation Terms page:
Use the dropdown to select the correct Facebook Page.
Review the Lead Generation Terms of Service.
Click Accept.
Once accepted, the Page is immediately eligible to run Lead Ads.
What Happens After Acceptance
After accepting the terms:
Facebook Lead Ads can be created and published
Existing lead campaigns can begin delivering
Lead forms can collect submissions normally
No additional setup is required inside Kyrios once Facebook approval is complete.
Common Issues and Fixes
Lead Ads Still Not Running After Acceptance
Cause: The terms were accepted for the wrong Facebook Page.
Fix: Revisit the Lead Generation Terms page and confirm the correct Page is selected before accepting.
No Option to Accept Terms
Cause: The Facebook account does not have Page admin permissions.
Fix: Ensure the user accepting the terms has Admin access to the Facebook Page.