What the Google Drive Integration Does
The Google Drive integration connects an authorized Google account to Kyrios and lets you import supported files directly into a Knowledge Base. Imported files are processed with the other sources in that Knowledge Base, including:
Web crawler content
FAQs
Tables
Rich text entries
Other uploaded files
Google Drive files do not update automatically. Use the re-sync action to retrieve the latest version of an imported file.
Supported File Types
The Google Drive integration supports:
PDF files (
.pdf)Google Docs
Microsoft Word files (
.doc)Microsoft Word files (
.docx)
Unsupported files cannot be selected for import.
Open or Create a Knowledge Base
In the main navigation, select AI Agents.
Select the Knowledge Base tab.
Complete one of the following actions:
Select Create knowledge base to create a new Knowledge Base.
Select the pencil icon beside an existing Knowledge Base to open it.
The Knowledge Base page also displays the number of Knowledge Bases currently used and the account quota.
Import a File from Google Drive
Open the Knowledge Base that should contain the file.
Select File Upload or go to the Files tab.
Choose Import from Google Drive.
Connect and authorize a Google account when prompted.
Use the Google account menu to select the connected account.
Use Select directory to open the appropriate Google Drive folder.
Browse the directory or use the search field to locate the file.
Select one supported file.
Select Import file.
Kyrios begins processing the file after it is imported.
Confirm That the File Was Processed
Open the Files tab and locate the imported file. A successfully imported file displays:
Processed in the Status column.
Google Drive in the Source column.
The file creation date.
Available actions for downloading, re-syncing, or deleting the file.
Do not use the file as a completed Knowledge Base source until its status shows Processed.
Re-sync a Google Drive File
Re-syncing retrieves the current version of the original file from Google Drive.
Update and save the original file in Google Drive.
Open AI Agents > Knowledge Base in Kyrios.
Open the Knowledge Base containing the imported file.
Select the Files tab.
Locate the Google Drive file.
In the Actions column, select the circular-arrow re-sync icon.
Wait for the file to finish processing.
After processing completes, the Knowledge Base uses the updated content from the Google Drive file.
Available Actions for an Imported File
The Actions column can include the following controls:
Download: Downloads a copy of the imported file.
Re-sync: Retrieves the latest version from Google Drive and processes it again.
Delete: Removes the file from the Knowledge Base.
Deleting the file from Kyrios does not delete the original file from Google Drive.
Common Issues and Fixes
The Google Drive file does not appear
Confirm that the correct Google account and directory are selected. Use the search field to locate the file and verify that its file type is supported.
The file cannot be imported
Confirm that the file is a PDF, Google Doc, DOC, or DOCX file. Select only one supported file before choosing Import file.
The imported content is outdated
Google Drive files do not update automatically. Select the re-sync icon in the Actions column to retrieve and process the latest version.
The file is not available to the Knowledge Base yet
Check the Status column. Wait until the file displays Processed before testing or using its content.
The wrong Google account is connected
Close the import window, reconnect Google Drive, and authorize the Google account that contains the required file.
FAQ
Do I need a Google account to import files?
Yes. You must connect and authorize a Google account before you can browse Google Drive directories or import files.
Do imported Google Drive files update automatically?
No. Google Drive files must be manually re-synced to retrieve the latest version.
Can I import Google Docs?
Yes. The integration supports Google Docs, PDFs, DOC files, and DOCX files.
Where do imported Google Drive files appear?
Imported files appear under the Files tab inside the selected Knowledge Base.
How do I identify a file imported from Google Drive?
The file displays Google Drive in the Source column.
How do I update an imported file after editing it in Google Drive?
Open the Knowledge Base, select the Files tab, and select the re-sync icon in the file’s Actions column.
Can Google Drive files be used with other Knowledge Base sources?
Yes. Google Drive files can be used with web crawler content, FAQs, tables, rich text entries, and other uploaded files in the same Knowledge Base.
Can I delete an imported file without deleting the original Google Drive file?
Yes. Deleting the file from the Knowledge Base removes it from Kyrios but does not delete the original file from Google Drive.