Open Social Planner
To access Social Planner:
Go to Marketing.
Click Social Planner.
You can explore Social Planner before connecting any social accounts.
What You Can Do Before Connecting Social Accounts
Before connecting accounts, you can preview and prepare several workflows.
Available options include:
Schedule Now — Open the post composer and scheduling flow.
Upload A CSV — Start bulk scheduling with a CSV file.
Create Evergreen Post — Build reusable posts for an evergreen queue.
Create Recurring Post — Set up repeating posts.
Create RSS Post — Create posts automatically from an RSS feed.
Connect a Social Account
Publishing requires at least one connected social account.
To connect an account:
Click the social platform you want to connect.
Follow the authorization prompts.
Grant the required permissions.
Select the pages or profiles you want to connect.
Confirm the connection.
Select Facebook Pages During Authorization
When connecting Facebook, select the Facebook pages Kyrios should manage.
At least one page must be selected to continue.
Verify Connected Facebook Pages
After authorization, connected Facebook pages appear in the Social Planner connection list. Use this page to confirm:
Page name
Token validity
Page type
Available actions
Create Posts Using Templates
Templates let you start from prebuilt social post designs.
To open templates:
Go to Marketing → Social Planner.
Click New Post.
Select Social Planner Templates.
Browse the Template Library
In the Template Library, you can:
Search for a template
Filter by category
View all templates
View your templates
View shared templates
Open favorites
Continue with a Selected Template
After selecting a template:
Preview the template content.
Click Continue.
Schedule a Template Post
After selecting a template, assign the social account and schedule.
Open the Content tab.
Click Template Library if needed.
Click Select Socials.
Choose the social account.
Select the posting days, number of posts, and time range.
Click Schedule Posts.
Create a Custom Post
To create a custom post:
Go to Marketing → Social Planner.
Click New Post.
Select Create New Post.
Compose and Publish a Custom Post
In the post composer:
Select the social account under Post to.
Add your post text.
Add media if needed.
Review the post preview.
Choose one publishing option:
Post Now
Schedule Post
Send Post for Approval
Schedule Recurring Posts
Save for later
Add Media and Preview the Post
Use the image or video icons in the composer to add media. When media is added, the post preview updates so you can review how the post will appear before publishing.
Edit a Video Thumbnail
To edit a video thumbnail:
Hover over the uploaded video.
Click the pencil icon.
Select Edit Video Thumbnail.
Add a Custom Video Thumbnail
To add a custom video thumbnail:
Open the video thumbnail editor.
Click Custom thumbnail.
Upload the thumbnail image.
Click Save Changes.
Custom video thumbnails are currently supported for:
Facebook Pages
Instagram Business Account
LinkedIn Profiles and Pages
YouTube Video and Shorts
Connect More Social Accounts
To connect additional social accounts:
Open Social Planner settings using the gear icon.
Click Connect Social.
Choose the platform to connect.
Follow the authorization prompts.
Supported connection options may include Facebook, Instagram, Google Business Profile, LinkedIn, TikTok, YouTube, Pinterest, and Community.
Common Issues and Fixes
I cannot publish a post
Confirm that at least one social account is connected. Publishing is not available until a social account is connected.
A connected account shows as expired
Reconnect the social account from Social Planner settings. Expired tokens can prevent publishing.
My template post is not scheduled
Confirm that a social account, posting day, number of posts, and time range were selected before clicking Schedule Posts.
I do not see the option to edit a video thumbnail
Hover over the video media item in the composer. The edit option appears on the uploaded video thumbnail.
FAQ
Can I use Social Planner before connecting social accounts?
Yes. You can explore scheduling, CSV upload, evergreen posts, recurring posts, RSS posts, and templates before connecting accounts.
Do I need to connect a social account to publish?
Yes. A connected social account is required to publish posts.
Can I schedule posts from templates?
Yes. Select a template, click Continue, choose the social account, and schedule the post.
Can I create posts without a template?
Yes. Click New Post, select Create New Post, and compose your custom post.
Which platforms support custom video thumbnails?
Custom video thumbnails are supported for Facebook Pages, Instagram Business Accounts, LinkedIn Profiles and Pages, and YouTube Video and Shorts.