Step 1: Create a Chat Widget in Kyrios
In your Kyrios account, navigate to Sites → Chat Widget.
Click + New to create a chat widget.
What this screen shows
The Chat Widget dashboard with the + New button is used to create a widget.
Step 2: Choose the Chat Widget Type
Select the chat type that matches how you want visitors to communicate.
Available chat types:
All-In-One Chat – Combines Live Chat, SMS, Email, WhatsApp, and Voice AI.
SMS / Email Chat – Captures visitor details for follow-up.
Live Chat – Real-time website chat with your team or Conversation AI.
Facebook Chat – Redirects visitors to Facebook Messenger.
Instagram Chat – Routes visitors to Instagram DMs.
WhatsApp Chat – Allows visitors to message your WhatsApp number.
Voice AI – Enables microphone-based AI conversations in the browser.
What this screen shows
The chat type selection modal displays all available widget options.
Step 3: Customize and Save the Chat Widget
Configure widget Style, Chat Window, and Messaging.
Adjust colors, branding, greetings, and prompts.
Use the preview to confirm appearance.
Click Save.
What this screen shows
The chat widget editor with styling options and a live preview.
Step 4: Install the LeadConnector Plugin in WordPress
Log in to your WordPress dashboard.
Go to Plugins → Add New, or click Get it for WordPress from the widget screen.
Search for LeadConnector.
Click Download, then Activate.
What this screen shows
The WordPress plugin search results highlight the LeadConnector plugin.
Step 5: Download the LeadConnector Plugin
If installing directly from WordPress.org:
Search for LeadConnector.
Click Download on the plugin page.
What this screen shows
The LeadConnector plugin page with the Download button highlighted.
Step 6: Get Your Kyrios API Key
In your Kyrios account, go to Settings → Business Profile → General Information.
Locate the API Key section.
Click Generate Key if one does not already exist.
Copy the API key.
What this screen shows
The Business Profile settings page with the API Key section highlighted.
Step 7: Connect WordPress to Your Kyrios Account
In WordPress, click LeadConnector in the left menu.
Paste your Kyrios API key.
Enable the chat widget.
Confirm or edit the widget heading and subheading.
Click Save.
Step 8: Confirm the Chat Widget Is Live
Open your WordPress site.
Confirm the chat widget appears in the bottom-right corner.
Start a test conversation.
What this screen shows
A live website view with the chat widget visible in the bottom-right corner.
Where Conversations Appear in Kyrios
All website chat messages appear in Conversations
Messages are linked to the contact created from the widget
Pulling Updates After Changes
If you edit the widget in Kyrios:
Go to LeadConnector in WordPress.
Click Pull Any Updates.
Refresh your site to apply changes.
Common Issues and Fixes
The chat widget does not appear
Confirm the API key is correct and the widget is enabled.
Changesare not showing on the site
Use Pull Any Updates inside the LeadConnector settings.
Plugin not updating correctly
Deactivate, delete, and reinstall the LeadConnector plugin.
FAQ
What should I do if the chat widget does not appear?
Verify the API key, ensure the widget is enabled, and refresh the site after pulling updates.
Can I customize the widget after installing it?
Yes. Customize it in Kyrios and then pull updates in WordPress.
Do I need to reinstall the plugin for every update?
No. Reinstall only if updates fail or support instructs you to do so.
Can I use the chat widget on multiple WordPress sites?
Yes. Install the plugin and connect each site with the appropriate API key.
Does the All-In-One Chat support multiple channels?
Yes. Visitors can choose their preferred channel from a single widget.