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Default Gateways for Payment Integrations

When multiple payment gateways are connected to your Kyrios account, you must define a default gateway to control how new payments are processed.

Updated over 2 months ago

Who This Is For / When to Use

This article is for Kyrios account owners who:

  • Have connected more than one payment gateway

  • Need to control which gateway processes new payments

  • Want to ensure existing subscriptions continue without interruption

What a Default Payment Gateway Is

A default payment gateway is the primary gateway Kyrios uses to process new payments when multiple gateways are connected.

  • Only one default gateway can be set at a time

  • The default applies to new transactions only

  • Existing subscriptions continue using their original gateway

A default gateway is required to prevent ambiguity when processing payments.

Where the Default Gateway Is Used

The default gateway determines which gateway processes payments for:

  • Order forms

  • Invoices

Other areas may continue using a specific gateway depending on feature limitations.

Supported Default Gateway Options

Only the following gateways can be set as the default:

  • Stripe

  • Authorize.net

  • NMI

PayPal cannot be selected as a default gateway.

How to Set a Default Payment Gateway

Step-by-Step

  1. Go to Payments → Integrations in your Kyrios account

  2. Add or connect a supported payment gateway

  3. When prompted, choose whether to make it the default

  4. Select Confirm to set it as the default gateway

Prompt Behavior

  • Confirm → Gateway is connected and set as default

  • Cancel → Gateway is connected but not set as default


Important: One default gateway must be selected when multiple gateways are connected.

Using Multiple Payment Gateways Together

Kyrios allows multiple gateways to be connected at the same time.

  • You do not need to disconnect an existing gateway

  • Defining a default affects new transactions only

  • Existing subscriptions remain unchanged

This ensures continuity for active customers while routing new payments correctly.

PayPal Behavior with Default Gateways

PayPal works alongside credit card gateways but has specific limitations.

  • PayPal cannot be set as the default gateway

  • The default must be Stripe, Authorize.net, or NMI

  • PayPal can still appear as a payment option on order forms

Existing PayPal subscriptions continue to run normally.

Stripe as a Default Gateway

When Stripe is set as the default gateway:

  • New order form and invoice payments use Stripe

  • Existing Stripe and PayPal subscriptions remain active

  • Stripe supports memberships, calendars, SaaS, and subscriptions

Stripe is currently required for Apple Pay and Google Pay.

Authorize.net as a Default Gateway

When Authorize.net is set as the default gateway:

  • New order form and invoice payments use Authorize.net

  • Membership payment links process through Authorize.net

  • Existing Stripe or PayPal subscriptions continue unchanged

Do not disconnect Stripe or PayPal if active subscriptions exist.

NMI as a Default Gateway

When NMI is set as the default gateway:

  • NMI processes payments for:

    • Invoices

    • Text2Pay links

    • Order forms

  • Other areas (calendars, SaaS, memberships) continue using Stripe

NMI does not replace Stripe for all payment features.

Google Pay and Apple Pay Limitations

Apple Pay and Google Pay have strict requirements.

  • Only Stripe supports Apple Pay and Google Pay

  • You cannot:

    • Use Stripe for Apple/Google Pay

    • AND use NMI or Authorize.net for credit cards at the same time

  • One default gateway must handle order form payments

Mixed gateway usage for these wallets is not supported.

Adyen Integration Overview

What Adyen Is

Adyen is an enterprise-grade payment provider commonly used in:

  • Europe

  • North America

It is ideal for international and high-risk transactions.

Key Capabilities

  • Credit and debit card payments

  • 3DS card support for compliance

  • Strong coverage for enterprise clients

Changing gateways impacts new transactions only.

Important Notes About Subscriptions

  • Existing subscriptions always continue on their original gateway

  • Changing the default does not migrate subscriptions

  • Disconnecting a gateway with active subscriptions will cause:

    • Failed transactions

    • Subscriptions marked as unpaid

    • Retries based on retry logic

Do not disconnect gateways with active subscriptions.

Workflow Automation with Multiple Gateways

Kyrios supports automation logic for payment routing.

  • Custom Values and If/Else filters are available

  • Supported when using the Order Submitted workflow trigger

  • Enables gateway-based branching logic

This allows advanced payment automation without manual intervention.

FAQ

What is a default payment gateway?

A default payment gateway is the primary gateway Kyrios uses to process new payments when multiple gateways are connected.

How do I set a default payment gateway?

Go to Payments → Integrations, add or connect a gateway, and select Confirm when prompted to make it the default.

Can I connect multiple payment gateways at the same time?

Yes. You can connect Stripe, Authorize.net, NMI, and PayPal simultaneously, but one default gateway must be selected.

What happens if I don’t choose a default gateway?

Kyrios requires one default gateway when multiple gateways are connected. Without it, new payments cannot be routed correctly.

Can PayPal be my default gateway?

No. PayPal cannot be set as the default. The default must be Stripe, Authorize.net, or NMI.

Do I need to disconnect Stripe to use NMI or Authorize.net?

No. Gateways can coexist. Defining a default only affects new transactions.

What happens to existing subscriptions if I change the default gateway?

Existing subscriptions continue unchanged on their original gateway. Only new transactions use the new default.

What payments does NMI process when set as default?

NMI processes payments for invoices, Text2Pay links, and order forms only.

Can I use Apple Pay or Google Pay with NMI or Authorize.net?

No. Apple Pay and Google Pay are supported only through Stripe.

What happens if I disconnect a gateway with active subscriptions?

Payments will fail, subscriptions will move to unpaid, and retry attempts will continue based on retry logic.

How do workflows handle multiple payment gateways?

You can use Custom Values and If/Else filters in workflows with the Order Submitted trigger to route logic by gateway.

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