Who This Is For / When to Use
Use this feature if you manage business listings across publishers like Google Business Profile, Facebook, Bing, or Yelp and want to control accuracy without logging into each platform individually.
This is especially useful when:
Publishers suggest changes based on user edits or automated scans.
You want to approve or reject updates before they go live.
You manage multiple entities within one Kyrios account.
What the Suggestions Tab Does
The Suggestions tab collects proposed listing updates from connected publishers and displays them in one review queue.
Each suggestion shows:
Publisher source (Google, Facebook, Bing, Yelp)
Entity name and address
Field being updated (hours, attributes, service areas, etc.)
Current value vs. suggested value
Action controls to approve or reject
Approved updates are synced back to the originating publisher automatically.
How to Access the Suggestions Tab
In the left navigation, go to Reputation Management.
Select Listings at the top.
Open the Suggestions tab.
This view displays all incoming suggestions across your connected publishers.
How to Review Suggestions
Each row represents a single suggested update.
To review:
Locate the suggestion row.
Compare Current Value with Suggested Value.
Use the info icon if available to view field details.
Common suggestion types include:
Business attributes (e.g., accessibility, amenities)
Service area locations
Business hours
Categories or descriptions
Filtering Suggestions
Use filters to narrow down what you see:
Source filter: View suggestions from a specific publisher.
Status filter: View Accepted, Pending, or Rejected suggestions.
Entity filter: View suggestions for a specific entity.
This helps prioritize high-impact or time-sensitive updates.
Accepting or Rejecting a Suggestion
Each suggestion has action icons on the right.
✔ Accept: Approves the update and syncs it to the publisher.
✖ Reject: Declines the update and prevents it from syncing.
Once accepted or rejected, the suggestion status updates immediately.
What Happens After You Accept a Suggestion
The approved data is sent back to the original publisher.
The suggestion moves to an Accepted status.
No manual updates are required on individual publisher platforms.
Sync timing depends on the publisher but typically completes automatically.
Common Issues and Fixes
Suggestions not appearing
Ensure the publisher is connected.
Confirm the entity is active and synced.
Accepted changes not reflected
Allow time for publisher processing.
Check that the suggestion status shows Accepted, not Pending.
Too many low-impact suggestions
Use filters to focus on critical fields like hours, address, and phone number.
FAQ
How do I access the Suggestions feature?
Go to Reputation Management > Listings > Suggestions to view all publisher-submitted updates.
Can I reject a suggested update?
Yes. Click the ✖ Reject icon to decline any suggestion you do not want applied.
What publishers send suggestions?
Suggestions commonly come from Google Business Profile, Facebook, Bing, and Yelp.
Are updates applied automatically?
No. Suggestions require manual approval before they sync.
What happens after I accept a suggestion?
The approved update is automatically sent to the originating publisher and applied to that listing.
Can I filter suggestions by status or source?
Yes. You can filter by publisher, entity, and status to prioritize reviews.
Why is the Suggestions feature important?
It helps maintain accurate, consistent listings while giving you full control over what changes go live.