Who This Is For / When to Use
This article is for Kyrios users managing business listings who want to improve profile completeness and online visibility.
Use this when you need to:
Understand why a listing has a low health score
Identify missing or incomplete listing data
Improve search visibility across publishers
Track progress for multiple business entities
Prerequisite
An Online Listings subscription is required to access:
Profile Progress Tracker
Profile Health Score
Missing data recommendations
What Is the Profile Health Score?
The Profile Health Score is a percentage that represents how complete and accurate a business listing is across required data fields.
The score reflects:
Business information completeness
Contact details accuracy
Address and location data
Connected platforms (Google, Facebook)
Social profile and service data
A higher score improves:
Search visibility
Customer trust
Listing consistency across publishers
What Is the Profile Progress Tracker?
The Profile Progress Tracker highlights exactly what data is missing or incomplete for each business entity.
It provides:
A list of required and recommended fields
Clear actions to complete missing data
Per-entity visibility into setup progress
How to Access the Profile Progress Tracker
Go to Reputation in the left navigation.
Select Listings at the top.
Open a business entity to view its Profile Health Score and progress status.
Understanding Missing Information Alerts
Listings with incomplete data show alerts indicating what still needs to be completed.
Common missing items include:
Google Business Profile connection
Facebook connection
Social media links
Services or categories
Business holidays or year established
Clicking the prompt takes you directly to the field that needs attention.
Managing Multiple Business Entities
Each business entity has its own Profile Health Score and completion requirements.
From the Business Entities view, you can:
Compare profile completion percentages
Identify entities with incomplete setup
See exactly which data points are missing per entity
How to Improve Your Profile Health Score
To increase your score:
Complete all required business information
Connect Google and Facebook accounts
Add social media profiles
Fill out services and categories
Keep address, phone, and email consistent
Even optional fields contribute to a stronger profile and better discoverability.
Common Issues and Fixes
Profile Health Score is low
Review the missing data column for the entity.
Complete all highlighted fields.
Google or Facebook not connected
Use the “Connect Now” prompts in Listings.
Ensure you have admin access to the external account.
Score does not update immediately
Changes may take a short time to sync.
Refresh the page after saving updates.
FAQ
How is the Profile Health Score calculated?
The score is based on the completeness of required and recommended listing data, including business details, contact information, connections, and social profiles.
Does filling optional fields improve the score?
Yes. Optional fields contribute to a higher score and improve visibility and trust.
How often should I check the Profile Health Score?
Check it whenever you update business information or add new locations.
What happens if I leave sections incomplete?
Incomplete listings may have reduced visibility and lower trust with search platforms and customers.
Can different locations have different Profile Health Scores?
Yes. Each business entity is scored independently based on its own data completeness.
Where do I find the Profile Progress Tracker?
Go to Reputation → Listings, then open a business entity to view its progress and health score.
Is an Online Listings subscription required?
Yes. The Profile Health Score and Progress Tracker are only available with an active Online Listings subscription.