Who This Is For / When to Use
This trigger is for users with a connected Shopify store who want to automate actions after an order has been shipped.
Use this trigger when you want to:
Send shipping or fulfillment confirmation emails
Thank customers after delivery
Trigger post-purchase follow-ups
Segment high-value customers
Notify internal teams when fulfillment occurs
What the Shopify Order Fulfilled Trigger Does
The Shopify Order Fulfilled trigger runs when Shopify marks an order as fulfilled.
When the trigger fires:
The associated contact is added to the workflow
Workflow actions execute immediately
Filters determine which fulfilled orders qualify
This trigger fires only after fulfillment, not when an order is placed.
Requirements Before Using This Trigger
The following conditions must be met:
A Shopify store must be connected to the account
The order must be marked as fulfilled in Shopify
The workflow must be published
If Shopify is not connected, this trigger will not be available.
Step 1: Create or Open a Workflow
Go to Automations & Workflows > Workflows
Click Create Workflow or open an existing workflow
Enter the workflow builder
Step 2: Add a New Workflow Trigger
In the workflow canvas, click Add New Trigger
This opens the trigger selection panel on the right.
Step 3: Select the Shopify Order Fulfilled Trigger
Use the search bar and type Shopify
Expand the Ecommerce Stores section
Select Shopify Order Fulfilled
The Trigger Setup panel opens automatically.
Step 4: Configure Trigger Settings
Each option below works independently and can be quoted on its own.
Workflow Trigger Name (Optional)
Changes only the display name inside the workflow builder
Does not affect trigger behavior
Add Filters (Optional)
Click Add filters to control when the trigger fires.
You can choose between Standard Fields and Custom Fields.
Standard Field: Cart Value
The Cart Value filter lets you target fulfilled orders by total value.
Available operators include:
Equals to
Greater than
Greater than or equal to
Less than
Is empty / Is not empty
Example use case:
Trigger only when
Cart Value > 100
Custom Field Filters (Optional)
Custom Fields allow you to use store-specific or operational data.
Examples:
Shipping status fields
Internal fulfillment notes
Custom order identifiers
Custom Fields must already exist in the account.
Save the Trigger
Click Save Trigger to apply the trigger configuration
The trigger is now active in the workflow.
Step 5: Save, Test, and Publish the Workflow
Click Save in the top-right corner
Toggle Publish to enable the workflow
Click Test Workflow to confirm expected behavior
Once published, the workflow runs automatically on fulfillment events.
Example Use Case: High-Value Order Follow-Up
Scenario:
A business wants to recognize customers who place large orders.
Configuration:
Trigger: Shopify Order Fulfilled
Filter: Cart Value > $100
Actions:
Send a personalized thank-you email
Tag the contact as a VIP customer
Create a follow-up task for the sales team
Send a discount offer for a future purchase
This setup helps build loyalty and encourage repeat sales.
Common Issues and Fixes
The trigger does not fire
Confirm the order is marked as fulfilled, not just placed
Verify Shopify is connected
Ensure the workflow is published
The trigger fires for all orders
Add a Cart Value or Custom Field filter
Confirm filter operators and values are correct
FAQ
What does the Shopify Order Fulfilled trigger do?
It starts a workflow when an order is marked as fulfilled in Shopify.
When does this trigger fire?
It fires immediately after Shopify marks the order as fulfilled.
Can I filter by order value?
Yes. Use the Cart Value standard field filter.
Can I use Custom Fields with this trigger?
Yes. Custom Fields allow additional control based on your store’s data.
Can this trigger send shipping confirmation emails?
Yes. You can add email or SMS actions to send shipping confirmations or follow-ups.
Does this trigger work if Shopify is not connected?
No. A connected Shopify integration is required.