Who This Is For / When to Use
Use this guide if you want to:
Assign a custom domain or subdomain to your membership portal
Replace the default Kyrios-generated portal URL
Fix access or Magic Link issues after changing domains
What Is a Subdomain (and Why Kyrios Recommends It)
A subdomain is a prefix added to your main domain to separate functionality.
Example:
Main website:
yourwebsite.comMembership portal:
members.yourwebsite.com
Kyrios strongly recommends using a subdomain instead of your root domain to avoid conflicts with your main website.
Step 1: Open Domain Setup in Kyrios
Open Settings
Click Client Portal Settings
Select Domain Setup
Step 2: Choose a Domain Type
You can configure one of the following:
Option A: Use a Kyrios-Provided Subdomain
Kyrios provides a ready-to-use subdomain under app.clientclub.net.
Select the generated subdomain
Click Update Domain
This option requires no DNS changes.
Option B: Use Your Own Custom Domain (Recommended)
Under Custom Domain, enter your domain or subdomain
Example:members.yourwebsite.comClick + Add Domain
Step 3: Add DNS Records at Your Domain Registrar
After adding the domain in Kyrios, you must connect it via DNS.
Supported DNS Records
Record Type | Used For | Value |
A Record | Root domain |
|
CNAME Record | Subdomain |
|
Example Configurations
For a root domain (yourwebsite.com):
Record Type:
AName / Host:
@Value:
162.159.140.166
For a subdomain (members.yourwebsite.com):
Record Type:
CNAMEName / Host:
membersValue:
clientportal.ludicrous.cloud
Manual DNS Entry (If Prompted)
If Kyrios requests manual verification:
Click Add record manually
Copy the provided values
Add them exactly in your DNS provider
Return to Kyrios and click Verify records
Step 4: Verify and Update the Domain
Once DNS records are saved:
Return to Domain Setup
Click Update Domain
Wait for verification (DNS propagation may take up to 48 hours)
Step 5: Update Site Details and Regenerate Magic Links
After the domain is active:
Go to Settings > Site Details
Confirm the new domain appears in Site URL
Click Regenerate Magic Link
Reload the page
This ensures all login and access links use the new domain.
Best Practices
Use one domain only inside Kyrios
Redirect
wwwor non-wwwversions via your DNS provider (e.g., Cloudflare)Avoid using your main website’s root domain unless it is exclusively for memberships
Always regenerate Magic Links after domain changes
Common Issues and Fixes
Domain Not Working
DNS may still be propagating (wait up to 48 hours)
Confirm records were added exactly as shown
Ensure proxy/CDN is disabled during setup (Cloudflare users)
Login Links Still Using Old Domain
Regenerate Magic Links in Site Details
Clear browser cache and reload
FAQs
What is a subdomain and why should I use one?
A subdomain separates your membership portal from your main website, reducing conflicts and improving reliability.
Can I use a custom root domain instead?
Yes, but Kyrios recommends subdomains for cleaner setup and easier management.
Can I change my domain later?
Yes. Update the domain, adjust DNS records, and regenerate Magic Links.
Can I use Cloudflare or another DNS provider?
Yes. Ensure records are correct and proxy features are disabled during initial verification.
Can I use multiple domains?
Only one active domain is supported per membership portal.