What’s New
Customizable Event Reminder Emails
You can now create and manage custom email templates for Community event reminders.
Use this to:
Personalize event reminder content
Match your brand voice and styling
Edit existing templates or create new ones from scratch
How to Customize Event Reminder Emails
Go to Client Portal
Navigate to Memberships → Settings
Open Email Settings
Select Communities
Click Event Reminder Email
From here, you can edit or create templates used for event reminder notifications.
Improvements & Bug Fixes
We’ve also made several improvements to enhance reliability and usability across Communities:
Events & Notifications
Improved recurring event accuracy, resolving rare edge cases
Fixed an issue where recurring events were not deleting correctly
Resolved notification delivery issues for both in-app and email alerts
Messaging & Posts
Fixed an issue preventing files from opening when sent in messages
Resolved image expansion issues in community posts
Fixed GIF bar input behavior in community posts
UI & Navigation
Enabled clicking the community name in the web navbar to return to the home page
Improved community cover image sizing
Fixed course thumbnail dimension issues on the Learning page
Why This Matters
Custom event reminder emails help you:
Reinforce your brand identity
Improve event attendance with clearer messaging
Deliver a more polished community experience