Who This Is For / When to Use
Use this action if you want to:
Automatically remove internal users from a contact
Clean up followers after ownership or status changes
Prevent unnecessary notifications for closed or inactive contacts
What the Action Does
When this action runs, Kyrios removes:
All followers, or
Only selected users
from the contact currently in the workflow.
The removal happens immediately when the workflow reaches this step.
Step 1: Open or Create a Workflow
Go to Automation
Click Workflows
Select an existing workflow or click Create Workflow
Step 2: Add the Remove Contact Followers Action
In the workflow canvas, click the + icon
Select Add Action
Search for Remove Contact Followers
Click to add it to the workflow
Step 3: Configure the Action
You have two configuration options:
Option A: Remove All Followers
Toggle Remove All Followers ON
No user selection is required
Option B: Remove Specific Users
Leave Remove All Followers OFF
Use the Users dropdown
Select one or more users to remove
Step 4: Save the Action
Confirm the action name (optional)
Click Save Action
Once saved, the workflow will continue to the next step or end.
Example Use Case
Scenario: Remove followers when an opportunity is closed.
Workflow setup:
Trigger: Opportunity Status Changed → Closed
Action: Remove Contact Followers
Configuration: Remove All Followers
Result:
When the opportunity closes, all assigned followers are removed from the contact automatically.
Important Behavior and Limits
Follower removal is immediate
The action does not affect contact ownership
Removed followers do not receive notifications
The action cannot be undone automatically
Common Issues and Fixes
Followers Were Not Removed
Confirm the workflow is published
Verify the workflow actually reached the action step
Check that users selected are current followers
Removed the Wrong Followers
The action is permanent
Re-add followers manually from the contact record if needed
Frequently Asked Questions
How can I confirm followers were removed?
Open the contact record and check the Followers section after the workflow runs.
Can I control when followers are removed?
Yes. Use triggers, conditions, or delays before this action to control timing.
Can I undo the removal?
No. This action permanently removes followers. Re-adding must be done manually.
Where do I find this action?
Click the + icon in the workflow builder and search for Remove Contact Followers under contact-related actions.