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Email Verification Action in Workflows

Email Verification checks if a contact’s email is valid before allowing them to continue through a workflow.

What Email Verification Does

When a contact reaches the Email Verification action, Kyrios checks whether the contact’s email address is valid and safe to email.

This helps prevent:

  • Invalid email sends

  • High bounce rates

  • Poor sender reputation

  • Deliverability issues

Prerequisites

Email Verification Must Be Enabled

Email Verification must be enabled for the account before the workflow action can run.

Contact Must Not Be Excluded

If a contact is excluded from verification, the Email Verification action will be skipped.

How to Add Email Verification to a Workflow

Step 1: Open Workflow Builder

Click the + icon in the workflow builder to add a new action.

Step 2: Search for Email Verification

Search for Email Verification in the workflow action list.

Step 3: Select Email Verification

Select the Email Verification action from the list.

Step 4: Save the Email Verification Action

Save the action after adding it to the workflow.

Step 5: Confirm the Action Was Added

Confirm that the Email Verification step appears inside the workflow.

How to Use Verification Results in Conditions

Use a Condition step after Email Verification to decide what happens next.

Recommended structure:

Email Verification → Condition Check → Action Based on Result

Step 1: Add a Condition After Email Verification

Add a Condition step immediately after the Email Verification action.

Step 2: Select the Verification Field

Choose isEmailVerified as the condition field.

Step 3: Configure True and False Branches

Set the condition so the workflow separates valid and invalid emails.

  • True = email is verified

  • False = email is not verified

Step 4: Add Actions to Each Branch

Add the correct action under each branch.

Example:

  • True → Send Email

  • False → Mark as DND or add a cleanup tag

Step 5: Add Notes or Tracking Actions

Use notes, tags, or internal tracking actions to record verification results during testing.

Testing Email Verification

Use Execution History to confirm that contacts are verified and routed correctly.

Check:

  • Whether the Email Verification action ran

  • Whether the contact was verified

  • Which branch the contact followed

  • Whether the correct follow-up action ran

Best Practice Recommendation

Use this workflow structure:

  1. Email Verification

  2. Condition using isEmailVerified

  3. Action based on result

Example:

  • Verified = send email

  • Not verified = mark as DND

This protects sender reputation and keeps email automation cleaner.

Common Issues and Fixes

Email Verification Is Skipped

Check that Email Verification is enabled for the account and that the contact is not excluded from verification.

Condition Does Not Work

Make sure the Condition uses the isEmailVerified field and has separate true and false paths.

Emails Are Still Bouncing

Place Email Verification before any email-sending action in the workflow.

FAQ

Does Email Verification cost extra?

Charges may apply depending on your plan and account settings.

What happens if Email Verification is disabled?

The Email Verification action is skipped.

Can I use isEmailVerified inside a Condition?

Yes. Use isEmailVerified to branch the workflow based on email validity.

What does Email Verification check?

It checks email format, domain validity, mailbox existence, and risky email types.

Should I mark invalid emails as DND?

Yes. Marking invalid emails as DND helps prevent future failed sends.

Does Email Verification work with all workflow triggers?

Yes. It can be used in any workflow where the contact has an email address.

Will this improve deliverability?

Yes. Reducing invalid sends helps lower bounce rates and protect sender reputation.

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