Who This Is For / When to Use
Use the Rescheduled tag if you need to:
Quickly identify appointments that were moved to a new date or time
Understand the original schedule of a rescheduled appointment
Filter, review, or act on rescheduled appointments
Use reschedule data in workflows or reporting
What the Rescheduled Tag Is
The Rescheduled tag is an automatic indicator applied to an appointment when its scheduled date or time is changed.
When an appointment is rescheduled:
A Rescheduled tag appears
The system records the previous date and time
The appointment remains otherwise unchanged
No manual action is required to apply this tag.
Where the Rescheduled Tag Appears
Appointment List View
In the Appointment List View:
Rescheduled appointments are labeled with a Rescheduled tag
This allows quick scanning and identification of changed bookings
Appointment Modal
In the appointment modal:
The Rescheduled tag is displayed near the appointment time
The previous date and time are shown for reference
This helps you understand exactly what changed.
Appointment Data: “Is Rescheduled” Field
Kyrios stores a dedicated Is Rescheduled field in appointment data.
This field is used to:
Identify rescheduled appointments in the UI
Enable filtering and Smart Lists
Power conditional logic in workflows
The field is updated automatically whenever an appointment is rescheduled.
How the Rescheduled Tag Is Used Across Kyrios
The Rescheduled tag and data field can be used in:
Appointment filters
Filter appointments based on whether they were rescheduled.Smart Lists
Create saved views that surface only rescheduled appointments.Workflows (If/Else conditions)
Branch automation logic based on reschedule status.
Important Notes
The Rescheduled tag applies only when an appointment’s date or time changes.
Status changes alone (for example, Confirmed or Cancelled) do not trigger the tag.
The tag reflects the most recent reschedule event.
Previous dates are visible only in the appointment modal, not in list columns.
FAQ
When does the Rescheduled tag appear?
The tag appears automatically when an appointment’s date or time is changed.
Does cancelling and rebooking create a Rescheduled tag?
No. The tag applies only to rescheduling an existing appointment.
Can I filter appointments using the Rescheduled tag?
Yes. You can filter appointments using the Is Rescheduled field and save those filters as Smart Lists.
Can I use reschedule data in workflows?
Yes. The Appointment Rescheduled condition can be used in If/Else workflow actions.
Does rescheduling change the appointment status?
No. Rescheduling updates the appointment time but does not change its status by itself.
