Important Requirements Before You Start
Both www and non-www versions must be connected in your account
DNS must be properly configured at your domain provider
Redirects only affect web traffic, not email
Part 1: Connect Both Domain Versions
Step 1: Open Domain Settings
Go to Settings.
Select Domains.
Click Connect a Domain.
Screenshot description:
This image shows the Domains page with the Connect a domain button highlighted in the top-right corner.
Step 2: Add the Non-www Domain
Enter the non-www domain (example:
example.com).Enable the toggle. I also want to add www.example.com.
Screenshot description:
This image shows the domain connection modal with the www domain toggle enabled while adding the non-www domain.
Step 3: Authorize the Domain
Click Continue.
If prompted, select your domain provider.
Click Authorize domain.
Screenshot description:
This image shows the Authorize domain screen with Cloudflare selected as the domain provider.
Step 4: Confirm Both Domains Are Connected
Ensure both www and non-www domains appear in the Domains list.
Each domain should show as connected.
Part 2: Create the www → Non-www Redirect
Step 1: Open URL Redirects
Go to Settings.
Select URL Redirects.
Click Add Redirect.
Step 2: Configure the Redirect
Set the fields exactly as follows:
Domain: www version
Path:
*Redirect Type: All
Target Domain: non-www version
Click Add Redirect.
Screenshot description:
This image shows the Add Redirect modal with fields for Domain, Path, Redirect Type, and Target Domain filled out.
Part 3: Test the Redirect
Go to Sites.
Open your funnel or website settings.
Attach the non-www domain.
Open a new browser tab.
Visit the www domain.
Expected result:
The www URL automatically redirects to the non-www version.
Common Issues and Fixes
Redirect does not work
Confirm both domains are connected in Settings > Domains
Ensure the redirect uses:
Path:
*Redirect Type: All
Allow up to 24 hours for DNS propagation
www domain still loads
Clear browser cache
Test in an incognito window
Verify the website is attached to the non-www domain
FAQ
Do I need to configure both www and non-www domains?
Yes. Both versions must be connected to your account for the redirect to work.
Can I redirect multiple domains at once?
No. Each domain requires its own redirect configuration.
Do I have to use Cloudflare?
No. Any DNS provider can be used. The steps are similar across providers.
What redirect type should I use?
Use All to ensure every page redirects from www to non-www.
Does this affect email or MX records?
No. URL Redirects only affect web traffic. Email records are not changed.
How do I confirm the redirect is successful?
Visit the www domain in a new tab
Confirm it automatically resolves to the non-www domain