Who This Is For / When to Use
This feature is for ecommerce store owners who want to:
Customize customer-facing transactional emails
Control when notification emails are sent
Match email content and branding to their business
Improve engagement and recovery for abandoned carts
What Email Notifications Can Be Customized
You can customize templates for the following ecommerce notifications:
Sales receipts
Order confirmation emails
Order fulfillment emails
Abandoned cart reminder emails
Each notification type can be enabled or disabled independently.
Enable and Configure Sales Receipts
Step 1: Open Receipt Settings
Navigate to Payments.
Go to Settings.
Select Receipts.
Enable Automatic sales receipts.
You can configure:
Receipt title
Receipt prefix
Starting receipt number
Customize Receipt Email Details
Step 2: Configure Sender and Subject
In the Receipts section, you can define:
From Name
From Email
Email subject line
The subject field supports dynamic variables such as company name and receipt details.
Create or Edit Email Templates
Step 3: Name or Duplicate a Template
When editing or duplicating a notification template, you’ll be prompted to assign a template name.
This allows multiple versions of templates to be managed independently.
Edit Email Content Visually
Step 4: Edit Template Layout and Content
Kyrios provides a drag-and-drop email editor where you can:
Add or remove content blocks
Customize text, images, and buttons
Display purchased products dynamically
Adjust layout and spacing
Preview Customer Emails
Step 5: Preview Email Output
You can preview how emails appear to customers before saving changes.
This ensures formatting, product details, and links are displayed correctly.
Enable or Disable Notification Types
Each notification type (receipts, abandoned cart, fulfillment) includes a toggle switch.
Toggle ON to send emails automatically
Toggle OFF to disable that notification
Changes take effect immediately after saving.
Best Practices
Keep branding consistent across all emails
Use dynamic values to personalize subject lines
Always preview before saving changes
Avoid sending unnecessary notifications to reduce fatigue
Use abandoned cart emails sparingly and strategically
FAQ
How do I customize an email template?
Go to Payments > Settings > Notifications, select the notification type, and edit the template.
Can I disable specific email notifications?
Yes. Each notification type includes an enable/disable toggle.
Can I edit the email subject line?
Yes. The subject field is fully editable and supports dynamic variables.
Can I use my own email templates?
Yes. You can use system templates or create and edit custom templates.
Do I need to save changes for them to apply?
Yes. Changes are only applied after clicking Save.
Can I switch templates later?
Yes. You can switch between templates or edit them at any time.
Where are these settings located?
Navigate to Payments > Settings > Notifications in your Kyrios dashboard.