Who This Is For / When to Use
This article is for Kyrios users who:
Have a WordPress site hosted in Kyrios
Want to connect a custom domain or subdomain
Need SSL and DNS configured correctly
Want to manage primary and secondary domains in one place
Where to Manage Domains
Go to Sites.
Select WordPress.
Choose the WordPress site you want to manage.
Click Manage Website.
Add a New Domain
Step 1: Open Domain Management
Scroll to Manage Your Domains.
Click Add Domain.
Step 2: Enter Your Domain Name
Enter your domain name (example:
example.com).Kyrios checks whether the domain is already linked to another account.
If a conflict exists, you must use a different domain or contact support.
Configure SSL Certificate
Step 3: Add SSL TXT Records
To issue SSL, you must add TXT records at your DNS provider.
Copy the provided TXT records:
_acme-challenge_cf-custom-hostname
Add both records to your DNS provider.
Set TTL to 600 (recommended).
Click Save after adding each record.
SSL records usually propagate within 1 hour, but global propagation may take up to 48 hours.
Update DNS Records
Step 4: Add CNAME and A Records
Add the provided A record for
@(root domain).Add the provided CNAME record for
www.Set TTL to 600 if available.
If using Cloudflare, turn off Proxy (orange cloud).
Click Verify DNS Records.
DNS Propagation Status
If DNS is still propagating, Kyrios will show a warning.
Wait and retry verification later.
Domain Verification and Status
Once DNS and SSL are complete:
Status changes to Verified
SSL status shows SSL Issued
One domain can be marked as Primary Domain
You can manage domains using the action menu:
Set as Primary Domain
DNS Configuration
Delete Domain
Adding a Subdomain
Adding a subdomain follows the same process with one difference:
SSL TXT records are not required
SSL is verified during the DNS update step
Subdomain Steps
Click Add Domain.
Enter the subdomain (example:
shop.example.com).Add the provided CNAME and A records.
Click Verify DNS Records.
Domain Limits and Rules
You can add up to 5 domains or subdomains
Only one Primary Domain is allowed
Deleting a domain does not delete your website content
Domains can be re-added, but verification may take time
Common Issues and Fixes
Domain Conflict Error
Cause: Domain is already linked to another account
Fix: Use a different domain or contact support
SSL Pending or “Not Secure”
Cause: DNS or TXT records still propagating
Fix:
Confirm TXT values match exactly
Wait up to 48 hours
Re-verify DNS
DNS Verification Fails
Cause: Incorrect record type or Cloudflare proxy enabled
Fix:
Confirm record type (A vs CNAME)
Disable Cloudflare proxy
Retry verification
FAQ
How many domains can I add?
You can add up to 5 domains or subdomains per WordPress site.
Can I switch between www and non-www?
Yes. Use Change Prefix to WWW or update DNS from the domain actions menu.
Will deleting a domain delete my site?
No. Deleting a domain only removes the URL. Your WordPress files and content remain intact.
How long does DNS propagation take?
DNS updates may take up to 48 hours, although many resolve within 1 hour.
Do I need SSL again if I change the primary domain?
Yes. SSL is issued per domain. Ensure the new primary domain shows SSL Issued.
Why is my domain verified but SSL still pending?
SSL verification depends on global DNS propagation. Wait and recheck if it has been less than 48 hours.