Who This Is For / When to Use
Use this feature if you sell courses, memberships, or coaching programs and need time-based access control for marketing campaigns, launches, or fixed-term contracts.
What Is Offer Validity and Access
Offer Validity and Access defines when members can access products included in an offer after purchase. Access rules apply automatically and remove the need for manual tracking.
You can:
Start access on a specific date
Limit access to a fixed number of days
Combine both rules
How Offer Access Works
Access rules are configured at the offer level and apply to all products added to the offer.
When access expires:
Members lose access automatically
No manual revocation is required
Access can be extended only by editing the offer or purchasing a new one
Set Offer Access Rules
Step 1: Open the Offer
Go to Memberships
Hover over Courses
Select Offers
Open the offer you want to edit
Step 2: Configure Offer Access
Locate the Offer Access panel on the right side of the offer editor.
You can enable one or both options:
Begin access at specific date
Restrict access to specific amount of days
Offer Access Configuration Options
Access Start Date Only
Use when access should begin on a fixed date.
Examples:
Course cohort start dates
Scheduled program launches
Early-access campaigns
Members cannot access content before the selected date.
Access Duration Only (Number of Days)
Use when access should begin immediately and expire after a fixed time.
Examples:
7-day replay access
30-day short courses
Limited-time promotions
Access starts at purchase and expires automatically.
Start Date + Number of Days
Use when access must start on a specific date and end after a defined period.
Examples:
90-day coaching programs
Fixed-term contracts
Group programs with a defined lifecycle
Using Offer Validity for Coaching Programs
Offer Validity is ideal for coaching and mentorship programs.
You can:
Set the coaching start date
Define contract duration (30, 60, 90 days)
Automatically remove access when the program ends
This ensures clean access management without manual follow-up.
Using Offer Validity for Launches and Challenges
For launches, challenges, or events:
Limit replay access to a fixed number of days
Create urgency with expiring access
Increase completion and engagement rates
Members are clearly informed that access will expire.
Custom Values in Offers, Courses, and Lessons
Offer Validity supports Custom Values for personalization across content.
You can insert Custom Values in:
Offer descriptions
Course lessons
Checkout content
Available Custom Value Types
Contact-based: Personal details per member
Time-based: Countdown timers and deadlines
Course-based: Course name or category
Location-based: Geographic personalization
Managing Access for Existing Members
When a member:
Purchases a new offer
Upgrades an existing offer
The most recent offer validity rules take priority.
This ensures uninterrupted access using the latest purchase terms.
Revoke Access to Individual Courses
Admins can revoke access to a single course without affecting other courses in the same offer.
How to Revoke Course Access
Open the member profile
Go to the Products tab
Select the course
Click Revoke Access
The member retains access to all other products in the offer.
Common Issues and Fixes
Access Expired Earlier Than Expected
Check the offer start date
Confirm the number of access days
Verify the member’s latest purchase
Member Still Has Access After Expiry
Confirm the member did not purchase another offer
Check if manual access was granted
Cannot Edit Offer Access
Ensure the offer is not locked by an active checkout
Confirm admin permissions