Who This Is For / When to Use
Use this article if:
Your Facebook (Meta) Pixel exists in Business Manager
The Pixel does not appear when selecting a Conversion Goal
You are running Meta ads through Kyrios AI Ads Manager
Conversion tracking cannot be selected or enabled
This issue is almost always caused by a missing asset assignment.
Why This Happens
Facebook Pixels must be explicitly assigned to an ad account in Meta Business Manager.
If the Pixel is not connected to the ad account:
It will appear in Business Settings
But it will not appear as an available conversion source
Kyrios can only detect Pixels that Meta has correctly linked to the selected ad account.
How to Fix: Assign the Pixel to the Ad Account
Follow these steps inside Meta Business Manager:
Step 1: Open Business Settings
Go to Business Manager β Settings
βhttps://business.facebook.com/settings
Step 2: Open Data Sets
From the left-hand menu, select Data Sources
Click Data sets
Step 3: Assign Assets
Select the correct Pixel
Click Assign Assets
Step 4: Select the Ad Account
Choose the correct Ad Account
Confirm the assignment
Once assigned, the Pixel becomes available for conversion tracking.
Refresh the Connection in Kyrios
After assigning the Pixel:
Go to Connect Platforms in Kyrios
Open the Facebook (Meta) connection
Reconnect the account to refresh permissions and data
This forces Kyrios to pull the updated Pixel-to-ad-account mapping.
Common Issues and Fixes
Pixel Still Not Showing
Confirm you selected the correct Business Manager
Verify the Pixel is assigned to the same ad account used in Kyrios
Reconnect Facebook in Connect Platforms
Multiple Pixels Exist
Ensure the correct Pixel is selected
Remove unused or legacy Pixels if necessary
Limited Permissions
Confirm you have Admin or Advertiser access to the ad account
Pixels will not appear for users without proper permissions
