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Domain Transfer-In: Review DNS Records

Reviewing DNS records during a domain transfer ensures websites, email, and other connected services continue working after the domain is moved into Kyrios.

Updated over 2 months ago

Who This Is For / When to Use

  • Accounts transferring a domain into Kyrios.

  • Users currently on Step 3: Review DNS Records.

  • Anyone importing or scanning DNS records before finalizing a transfer.


Why Reviewing DNS Records Is Required

DNS records are not automatically guaranteed to transfer correctly between registrars.

Before continuing, you must confirm:

  • All required DNS records exist.

  • Record values match your current DNS provider.

  • No records are missing or misconfigured.

Skipping this step can cause:

  • Website downtime

  • Email delivery failures

  • Broken integrations


Where This Step Happens

DNS review occurs during Step 3: Review DNS Records in the transfer workflow.

At this stage, Kyrios displays all detected or imported DNS records and allows edits before proceeding.


How DNS Records Are Retrieved

Kyrios supports two methods for retrieving DNS records.


Method 1: Upload a DNS Zone File (Recommended)

Uploading a zone file imports all DNS records at once from your current DNS provider.

Use this method if:

  • Your provider supports zone file exports.

  • You want the most accurate migration with minimal manual work.

Important notes:

  • Log in to the DNS provider, not just the registrar.

  • If nameservers point to Cloudflare, Cloudflare manages DNS—even if the domain was purchased elsewhere.

If zone file export is unavailable, records must be added manually.


Method 2: Auto-Scan DNS Records

Kyrios can automatically scan existing DNS records.

Important limitations:

  • Some records may not be detected.

  • Email-related records (MX, TXT) are commonly missed.

  • Manual verification is always required after scanning.


How to Review DNS Records

Once records are retrieved, review them carefully.

You should:

  1. Compare records against your current DNS provider.

  2. Confirm all expected records are present.

  3. Check values for accuracy, including:

    • Host / Name

    • Target / Content

    • Priority (for MX records)

All records are displayed in a table by type.


How to Edit DNS Records During Review

During the review step, you can make changes before finalizing the transfer.

You can:

  • Add records using the Add Record button.

  • Edit records to correct values.

  • Delete records that are incorrect or duplicated.

  • Search records by name, type, or value.

Changes made here apply before the transfer proceeds.


DNS Records You Must Verify

A Records

  • Required for websites and funnels.

  • Missing or incorrect A records cause sites not to load.

CNAME Records

  • Used for subdomains like www.

  • Commonly required for landing pages and tracking.

MX Records

  • Required for incoming email.

  • Incorrect priority or values stop email delivery.

TXT Records

  • Used for verification and email authentication.

  • Missing TXT records can cause emails to be marked as spam.


Common Issues and Fixes

Some records are missing after auto-scan

  • Manually compare with your DNS provider.

  • Add missing records before continuing.

DNS provider is different from registrar

  • DNS records are managed by the DNS provider, not the registrar.

  • Log in to the provider listed in the nameservers.

Website or email stops working after transfer

  • One or more DNS records were missing or incorrect.

  • Recheck A and MX records first.


FAQ

What if some DNS records are missing after auto-scan?

Manually cross-check with your current DNS provider and add any missing records before continuing.

What if my DNS provider is different from my registrar?

You must review records at the DNS provider. The registrar only controls ownership, not DNS configuration.

Can I transfer DNS records if my registrar and DNS provider are different?

Yes. Export or review records from the DNS provider (for example, Cloudflare), not the registrar.

Do I need to edit DNS records after scanning?

Yes. Scanned records must always be verified for completeness and accuracy.

Will missing DNS records affect my services?

Yes. Missing or incorrect records can break websites, email, and connected products.

Why do I see multiple MX records with different priority values?

Email providers use multiple servers for redundancy. Copy both the server value and the priority exactly as shown at your DNS provider.

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